Alan Lima
Jersey City,NJ
Summary
Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components.
Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
17
17
years of professional experience
Work History
Electrician Helper
VTL Electric
02.2007 - 06.2010
- Learned to expertly use hand and power equipment for hoisting, drilling, rough, wiring and finish work
- Helped complete system installations, digging trenches and breaking up concrete
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls
- Worked under supervision of foreman to learn trade and develop electrical knowledge
- Adhered to work site safety protocols and reported potential hazards
- Inspected wiring to evaluate issues and identify short circuits.
Electrician and costumer service
GL Electric Corp
06.2010 - 05.2024
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices
- Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements
- Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code
- Installed, tested and modified circuit breakers, controls, fuses, lights and motors
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, crimping tools and wire and cable cutters to complete fast-paced work
- Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers
- Measured devices, including analyzers, amp meters and volt-ohm meters
- Applied knowledge of trade tools and ability to read and follow blueprints and wiring plans to projects
- Inspected completed work of apprentices and explained needed corrections
- Prepared planning, layout and timeline on electrical services for assigned jobs
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
Owner and manager
J&N Minimarket
01.2020 - 01.2024
- 4 years of experience with customer service and helping customers in the store where we owned until the end of December
- Responsible for scheduling employees, placing orders with suppliers, inventory and making payments.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
High School Diploma -
Monsenhor Geronymo Gallo
Sao Paulo, BRAZIL11.2000
Skills
- Safety Principles
- Electrical Wirings
- Building Cladding
- Blueprinting
- Quality Management
- Crimping
- Circuit Breakers
- Electrical Codes
- Electrical Diagrams
- Electrical Installations
- Electrical Transformers
- Knowledge of Lighting
- Schematics
- Voltage
- Flowcharts
- Architectural Drawings
- Electrical Switches
- Construction Plant Operation
- Construction and Installation of Roofs
- Team Management
- Time Management
- Testing Skills
- Cutters
- Measurement and Metrology
- Drilling Operations
- Short Circuits
- Trenching Skills
- Hoisting Skills
- Electrical Distribution Board
- Panel Installation
- Construction
- Renovation Skills
- Maintenance
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Computer Proficiency
- Conflict Resolution
- Payment Processing
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Additional Information
The reason for my leaving the company was caused by the information that the owner was retiring and intending to close the company in a few months.
For some time the work had been decreasing and this had an impact on my working hours.
Timeline
Owner and manager
J&N Minimarket
01.2020 - 01.2024
Electrician and costumer service
GL Electric Corp
06.2010 - 05.2024
Electrician Helper
VTL Electric
02.2007 - 06.2010
High School Diploma -
Monsenhor Geronymo Gallo
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