Alan Long
Inman,SC
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
12
12
years of professional experience
Work History
Firefighter/ EMT
Superior Industrial Fire Services Inc.
2024.07 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Completed Hotwork permits in a timely and professional manner while maintaining safety within the Hotwork area.
- Maintained fire prevention across the plant while keep in accordance to NFPA standards and guidelines.
- Maintained a well mannered friendly and professional working relationship with all BMW employees and contractors.
Business Manager
Deal Depot
2024.01 - 2024.05
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
New Car Sales Representative
Spartanburg Chrysler Dodge Jeep
2020.11 - 2023.12
- Conducted comprehensive needs assessments for each client, resulting in tailored vehicle suggestions that met individual requirements.
- Collaborated with service department staff to address client concerns promptly and ensure a seamless after-sales experience.
- Utilized CRM systems to manage customer information, track leads, and maintain organized records of sales activities.
- Utilized social media platforms to engage prospective buyers, share updates about new inventory arrivals, and showcase success stories from satisfied customers.
Assistant Used Car Manager
US Auto Sales
2017.03 - 2020.11
- Identified new revenue-generating opportunities through creative initiatives such as trade-in events or partnerships with local organizations.
- Supported the general manager in daily operations while managing multiple aspects of the dealership''s business simultaneously.
- Expanded dealership''s market share through targeted outreach to local businesses and community organizations.
- Enhanced used car inventory management, streamlining processes for vehicle acquisition and disposal.
Emergency Medical Technician
American Transmed
2012.05 - 2017.03
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
Education
Firefighter I And II -
South Carolina Fire Academy
South Carolina10.2015
Hazardous Materials Awareness Level -
South Carolina Fire Academy
South Carolina07.2015
Hazardous Materials Operations -
South Carolina Fire Academy
South Carolina07.2015
Fundamentals of Fire Fighting -
South Carolina Fire Academy
South Carolina06.2015
Responding To Utility Emergencies -
South Carolina Fire Academy
South Carolina06.2015
Emergency Medical Technician - Medical
Spartanburg Community College
Spartanburg Sc05.2012
High School Diploma -
Gaffney High School
Gaffney Sc05.2005
Skills
- Financial Management
- Customer Service
- Project Management
- Employee Management
- Documentation And Reporting
- Basic Life Support
- CPR and First Aid
- Critical decision-making skills
- Direct Patient Care
- Ambulance driving
- Patient Transport
Timeline
Firefighter/ EMT
Superior Industrial Fire Services Inc.
2024.07 - Current
Business Manager
Deal Depot
2024.01 - 2024.05
New Car Sales Representative
Spartanburg Chrysler Dodge Jeep
2020.11 - 2023.12
Assistant Used Car Manager
US Auto Sales
2017.03 - 2020.11
Emergency Medical Technician
American Transmed
2012.05 - 2017.03
Firefighter I And II -
South Carolina Fire Academy
Hazardous Materials Awareness Level -
South Carolina Fire Academy
Hazardous Materials Operations -
South Carolina Fire Academy
Fundamentals of Fire Fighting -
South Carolina Fire Academy
Responding To Utility Emergencies -
South Carolina Fire Academy
Emergency Medical Technician - Medical
Spartanburg Community College
High School Diploma -
Gaffney High School
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