Summary
Overview
Work History
Education
Skills
Timeline
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Alan Lopez

Los Angeles,CA

Summary

Hello, I am currently a sophomore in college, looking to get a degree in graphic design and a minor in business by 2027. I have worked in the food industry for the past four years. Developing customer service and critical thinking skills that allow me to problem solve effectively and promptly. A great problem solver and ambitious to learn any new skill or position presented to me on the job. Open to being trained for different positions and dedicated to giving the company my best effort while on the clock. Great under stressful situations, and with the skills I have learned, I know I will be a vital asset to the team in the position given to me. Looking forward to working with you.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Los Angeles, CA
09.2024 - Current
  • Executed diverse floor responsibilities, including drive-thru operations, beverage preparation, customer support, and adherence to cleaning protocols, ensuring operational versatility.
  • Prepared beverages to meet company standards, emphasizing speed, precision, and consistency to maximize customer satisfaction.
  • Collaborated with team members to sustain workflow efficiency and deliver superior service quality.
  • Thrived in high-pressure environments by welcoming customers, addressing inquiries, and providing prompt assistance with professionalism.

Server/Host

IHOP
Alhambra, CA
07.2024 - 12.2025
  • Executed accurate and efficient payment transactions for in-house and online orders, contributing to seamless operational workflow and customer satisfaction.
  • Delivered tailored guest experiences by directing customers to seating and promoting menu offerings, including daily specials, to enhance engagement and upselling opportunities.
  • Monitored and maintained floor inventory, aligning with health and safety standards to ensure compliance with sanitization protocols and operational excellence.

Sales Associate

See's Candies
Montebello, CA
11.2022 - 05.2024
  • Managed in-store and storage inventory with precision, optimizing product organization and accessibility to enhance operational efficiency.
  • Executed comprehensive opening and closing procedures, including oversight of inventory orders to maintain stock accuracy and readiness.
  • Processed cash transactions with accuracy during sales across shifts, ensuring smooth financial operations and customer satisfaction.
  • Consistently surpassed daily sales quotas, even amidst inventory constraints at an external kiosk during high-demand holiday seasons.

Education

Some College (No Degree) -

California State University, Los Angeles
Los Angeles, CA

Skills

  • Customer service
  • Cash handling
  • Point of sale systems
  • Sales strategies
  • Inventory management
  • Team collaboration
  • Table setting
  • Menu item recommendation
  • Price memorization
  • Supply restocking

Timeline

Barista

Starbucks
09.2024 - Current

Server/Host

IHOP
07.2024 - 12.2025

Sales Associate

See's Candies
11.2022 - 05.2024

Some College (No Degree) -

California State University, Los Angeles

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