Alan Madrigal
Spring Valley,California
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tesla Body Technician
Crash Champions
Kearny Mesa, CA, CA
03.2020 - Current
- Performed body repairs on various vehicles.
- Organize supplemental information following a teardown.
- Vehicle Lift operator.
- Completed welding, metal fabrication, and structural repairs on various Tesla models.
- Utilized advanced diagnostic equipment such as Tesla toolbox to identify and resolve mechanical and electrical issues in automotive systems.
- Collaborated with a team of technicians to meet production goals and quality standards.
- Maintained a clean and organized work environment to uphold Tesla's high standards of quality and professionalism.
Guest Service Representative
Guest Service Representative
San Diego, CA
01.2016 - Current
- 9 Years of experience in customer service, including handling guest inquiries and resolving issues in a timely manner.
- Skilled in maintaining a welcoming and professional demeanor when interacting with guests.
- Assisted in creating and implementing guest service strategies to enhance the overall guest experience.
- Responded to guest feedback and actively make improvements to enhance guest satisfaction and loyalty.
- Resolve ticketing issues in a prompt manner.
Education
Associate - Criminal Justice
Grossmont College
El Cajon, CA06-2020
Skills
- Communication
- Problem-Solving
- Patience
- Time Management
- Attention to Detail
- Patience
- Collision repair
- Welding
- Sheet metal repair
- Dent repair
Certification
- Tesla Certifications
- i-Car Certifications
- Mig Welding
- Aluminum Welding
Timeline
Tesla Body Technician
Crash Champions
03.2020 - Current
Guest Service Representative
Guest Service Representative
01.2016 - Current
Associate - Criminal Justice
Grossmont College