Summary
Overview
Work History
Education
Skills
Timeline
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ALAN MANCIA

Miami,VA

Summary

Dynamic Fitness Supervisor at Fisher Island Club, recognized for enhancing member satisfaction through exceptional customer service and innovative health promotion initiatives. Expert in fitness assessment and team management, I foster staff development and ensure a safe, engaging environment, contributing to a thriving wellness community.

Overview

15
15
years of professional experience

Work History

Sales Promoter

Miami Vice
05.2014 - 05.2020
  • Increased brand awareness by implementing targeted marketing campaigns and strategies.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
  • Organized events and artist shows to showcase their music
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.

Fitness Supervisor

Fisher Island Club
01.2010 - 05.2020
  • Improved member satisfaction by consistently providing exceptional customer service and addressing individual needs.
  • Conducted regular safety audits on equipment usage patterns in order to maintain an accident-free environment within the facility.
  • Evaluated staff performance regularly, providing constructive feedback and facilitating ongoing professional development opportunities.
  • Collaborated with other departments to create holistic wellness initiatives for optimal member experiences.

Car Salesperson

MIAMI EASY AUTOS
04.2023 - 07.2024
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Education

High School Diploma -

Miami Jackson Senior High
Miami, FL

Skills

  • Team management
  • Health promotion
  • Scheduling coordination
  • Fitness assessment
  • Customer service
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Flexible schedule
  • Client service
  • Product sales

Timeline

Car Salesperson

MIAMI EASY AUTOS
04.2023 - 07.2024

Sales Promoter

Miami Vice
05.2014 - 05.2020

Fitness Supervisor

Fisher Island Club
01.2010 - 05.2020

High School Diploma -

Miami Jackson Senior High

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ALAN MANCIA