ALAN MANCIA
Miami,VA
Summary
Dynamic Fitness Supervisor at Fisher Island Club, recognized for enhancing member satisfaction through exceptional customer service and innovative health promotion initiatives. Expert in fitness assessment and team management, I foster staff development and ensure a safe, engaging environment, contributing to a thriving wellness community.
Overview
10
10
years of professional experience
Work History
Sales Promoter
Miami Vice
05.2014 - 05.2020
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Defined and tracked campaign effectiveness and adjusted strategies accordingly.
- Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
- Organized events and artist shows to showcase their music
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
Fitness Supervisor
Fisher Island Club
01.2010 - 05.2020
- Improved member satisfaction by consistently providing exceptional customer service and addressing individual needs.
- Conducted regular safety audits on equipment usage patterns in order to maintain an accident-free environment within the facility.
- Evaluated staff performance regularly, providing constructive feedback and facilitating ongoing professional development opportunities.
- Collaborated with other departments to create holistic wellness initiatives for optimal member experiences.
Education
High School Diploma -
Miami Jackson Senior High
Miami, FLSkills
- Team management
- Health promotion
- Scheduling coordination
- Fitness assessment
- Customer service
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Client service
- Product sales
Timeline
Sales Promoter
Miami Vice
05.2014 - 05.2020
Fitness Supervisor
Fisher Island Club
01.2010 - 05.2020
High School Diploma -
Miami Jackson Senior High
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