Alan Marquez
Temecula,CA
Summary
Dynamic Sommelier and Food and Beverage Hospitality professional with over 6 years of diverse experience. Expertise in developing innovative beverage programs that enhance profitability while implementing effective cost-reduction strategies. Extensive knowledge of wine and cuisine pairings, complemented by a dedication to exceptional guest experiences through genuine hospitality. Strong work ethic and adaptability foster a collaborative team environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server Trainer /Sommelier
Jeune et Jolie
Carlsbad, CA
04.2023 - Current
- Maintained high standards of one Michelin star cuisine in every tasting menu execution.
- Guided nine new servers through comprehensive training covering service norms, culinary methods, beverage programs and restaurant ethos.
- Curated evening pairings and selections from diverse French bottles for superior guest enjoyment.
- Earned advancement to server trainer position within eight weeks of joining.
- Demonstrated proficiency in French cuisine and culinary techniques via company training.
Sommelier / Wine Buyer / Food & Beverage Manager
Alila Marea Beach Resort & Spa
Encinitas, CA
02.2021 - 04.2023
- Advanced wine program to enhance overall hotel service quality.
- Oversaw day to day operations of main restaurant & In room dining, monitor and analyze financials for wine program, work with management staff to forecast material and labor needs, develop shift standards, address and resolve HR issues among team
- Appointed by management to leverage expertise in Forbes and Relais & Châteaux standards for improving Front of The House operations.
- Led redesign of wine menus, mini-bar options, and experiential programs while driving profit growth over previous year.
- Facilitated training sessions on leadership, service excellence, beverage skills, and operational procedures while offering customized coaching for performance improvement.
- Created a sequence for 10-day new hire and monthly ongoing trainings.
- Spearheaded performance assessments to uphold Forbes Five-Star quality.
- Exceeded financial targets through consistent application of BTG margin optimization strategies, keeping program expenses within 21.7%.
- Secured optimal pricing to support beverage objectives through strategic relationships.
Head Server / Sommelier
Rancho Valencia Resort and Spa
Rancho Santa Fe, CA
05.2017 - 02.2021
- Presented high-level summary of Forbes Five-star, Five Diamond Relais & Chateaux establishment.
- Collaborated with restaurant management to pinpoint operational and training enhancements.
- Worked as a sommelier across all restaurant venues, assisting guests with choices from an extensive Grand Award Spectator list of over 1,000 selections.
- Supported the formation of updated 10-day instruction booklets for FOH staff to sustain Forbes awards.
- Advanced to room service captain within 6 months, enhancing AM and PM shift services.
- Collaborated on overall wine program development through training initiatives and inventory support.
- Contributed to achieving Forbes 5-Star and AAA 5-Diamond accolades for the resort.
- Contributed to maintaining elite hospitality standards for Forbes Five-Star and Five-Diamond recognition.
Assistant Beverage Manager
Valley View Casino & Hotel
01.2015 - 05.2017
- Directed daily operations and supervised a team of 25 staff members, including bartenders, cocktail servers, and barbacks.
- Oversaw procurement and optimization of beverage product inventory levels.
- Performed spot checks and daily reports to verify responsible alcohol service by front-of-house staff.
- Reduced staff turnover by implementing constructive feedback and aligning team goals.
- Directed services in diverse dining establishments on property handling up to 900 guests per day at cafes, steakhouses and multiple bars.
- Monitored beverage cost trends through precise purchasing and adherence to service protocols.
Restaurant Server
Valley View Casino & Hotel
03.2013 - 01.2015
- Served guests in a professional and efficient manner to provide them an enjoyable dining experience
- Promoted 4 times during my first 2 years
- I serviced as a restaurant server for all 3 restaurants on property, led as lead server in Black and Blue steakhouse, eventually promoted to Assistant Beverage manager
- Exceeded Management expectations by overachieving in guest reviews, overall product knowledge, & attention to detail in my performance
Server Assistant & Expo
La Cocina Bar and Grill
06.2010 - 03.2013
- Maintained service areas cleaned to insure proper sanitation & cleanliness of all restaurant stations
- Rehearsed and educated myself on proper ingredient preparations, food allergies, & proper service of food delivery to exceed guests' expectations
Education
Bachelor of Arts - Criminal Justice
University of Phoenix
San Diego, CA08.2014
Skills
- Hospitality Operations Management
- Leadership Development
- Profit and Loss Management
- Inventory Management
- Comprehensive Beverage Understanding
- Strategic Wine Education for Staff
- Menu Design
- Programming of Micros & Oracle Systems
Certification
- Certified Sommelier, Court of Master Sommelier, 03/19
- Certified Specialist of Spirits, Society of Wine Educators, 03/20
Languages
- English, Native or Bilingual
- Spanish, Native or Bilingual
Languages
Spanish
Advanced (C1)
C1
References
References available upon request.
Timeline
Server Trainer /Sommelier
Jeune et Jolie
04.2023 - Current
Sommelier / Wine Buyer / Food & Beverage Manager
Alila Marea Beach Resort & Spa
02.2021 - 04.2023
Head Server / Sommelier
Rancho Valencia Resort and Spa
05.2017 - 02.2021
Assistant Beverage Manager
Valley View Casino & Hotel
01.2015 - 05.2017
Restaurant Server
Valley View Casino & Hotel
03.2013 - 01.2015
Server Assistant & Expo
La Cocina Bar and Grill
06.2010 - 03.2013
- Certified Sommelier, Court of Master Sommelier, 03/19
- Certified Specialist of Spirits, Society of Wine Educators, 03/20
Bachelor of Arts - Criminal Justice
University of Phoenix
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