Summary
Work History
Education
Skills
Languages
Timeline
Generic

Alan Martinez

Phoenix,AZ

Summary

Proven to excel in high-pressure environments, I leveraged my exceptional communication and problem-solving skills at McDonald's to enhance team efficiency and customer satisfaction. My adaptability and keen attention to detail have consistently improved operational workflows, showcasing my commitment to results and ability to thrive in collaborative settings.

Work History

Mcdonalds

McDonald's
Phoenix, AZ
02.2024 - 05.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Replenished beverages throughout shift ensuring availability at all times.
  • Provided quality customer service by adhering to company policies and procedures.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
  • Kept customer and food preparation areas clean and well-organized.
  • Operated cash register and received payment from customers in cash or credit form.

Education

High School Diploma -

Maricopa Institute of Technology
3900 S 55th Ave, Phoenix, AZ 85043
05-2025

Skills

  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Attention to Detail
  • Organizational Skills
  • Flexible and Adaptable
  • Active Listening
  • Critical Thinking
  • Cash Handling
  • Payment Processing
  • Phone Etiquette
  • Cleaning and sanitization
  • Order Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Mcdonalds

McDonald's
02.2024 - 05.2024

High School Diploma -

Maricopa Institute of Technology
Alan Martinez