Alan Mathis

Ensured timely arrival of drivers to commence routes.

Monitored driver uniforms for compliance with standards.

Addressed driver concerns and disciplinary issues in accordance with guidelines.

Covered routes during driver call-outs to maintain service continuity.

Assigned routes to drivers based on availability and operational needs.

Provided necessary resources to drivers for efficient route completion.

• Cover for managers on their off days

• Perform a daily inventory count.

• Drawer change each shift and end of shift sales.

• Make sure the next shift has everything they need to ensure they don’t run out of anything and lose out on sales.

• Work shifts as a cook or server depending on the stores need.

• Enter waitresses tips into the system.

•Perform end of shift duties & ensuring other employees do theirs as well.

Executed timely package deliveries while strictly adhering to safety procedures.

Conducted daily vehicle inspections prior to route commencement.

Self-loaded truck within designated time frame to ensure efficiency.

• Developed and implemented operational strategies to enhance team productivity and efficiency.
• Trained new drivers
• Managed and motivated employees to be productive and engaged in work.

• Covered routes when a driver call-out happened.

•maintaining open lines of communication, and ensuring high-quality service delivery.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Ensured drivers were wearing proper uniform.
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• Operated forklifts safely in high-traffic warehouse environments, ensuring efficient material handling.
• Conducted daily equipment inspections to maintain safety standards and prevent operational delays.
• Collaborated with team members to optimize loading processes, reducing turnaround times for shipments.
• Monitored inventory levels and reported discrepancies to ensure accurate stock management.
• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Collaborated with team members to complete tasks quickly and increase overall productivity.
• Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
• Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
• Maneuvered forklift safely in congested and confined areas using Skill and Technique.

• Safely used all tools and equipment to prevent worksite injuries.
• Removed snow, water and debris from roofs prior to applying roofing materials.
• Restored roofing on 5-10-year-old homes, seamlessly integrating modern materials into antique look.
• Repaired and restored roofing of homes.
• Installed, repaired, and replaced single-ply roofing systems.
• Fastened composition shingles and sheets to roof with asphalt, cement and nails.

• Measuring wire cable, cutting wire cable for customers order operating forklift.
• Completed multiple logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Recorded adjustments, pallet audits and tracked discrepancies.

• Evaluated items to assign grades and marked quality level, rejection status or acceptance.
• Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
• Repaired faults, reassembled products and completed additional tests.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Prepared beverages and filled food orders for customers.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Bussed and reset 4-5 tables per shift, working efficiently to keep dining room and work areas clean.
• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
• Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
• Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
• Kept server areas clean and stocked during service hours to increase efficiency while working tables.
• Displayed enthusiasm and promoted daily specials to customers, successfully increasing referrals and walk-in business.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.