Alan Mc Donagh
Content Moderator
Sligo
Summary
Motivated professional with a Bachelor's degree and solid financial market knowledge. Bilingual in English and French.Adaptable and quick to learn in fast-paced environments. Creative thinker passionate about innovation. Strong analytical skills. Seeking to contribute proficiency, self-driven learning, and versatile skills to a dynamic organization.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Digital Service Act (DSA) Content Moderator.
Concentrix
02.2024 - Current
- Assuring compliance with DSA legislation on target markets.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Collaborated with cross-functional teams to develop comprehensive content guidelines and policies.
Content Moderator
Everise
12.2019 - 12.2023
- Training of and implementing intuition of algorithms.
- Assessing products/materials for accurate labeling based on their attributes features, or intended purpose.
- Reviewing online content such as posts, comments, or images to ensure they are appropriate and do not violate terms of service or community guidelines .
- Evaluating appropriateness of content based on factors such as language, tone, context, and potential impact on users.
- Removing or flagging content that violates guidelines or standards
- Adhering to confidentiality and privacy guidelines when handling sensitive or personal information.
Manager
Mc Donalds
06.2017 - 11.2019
- Managing a team of 40 employees, including hiring, training, scheduling, and evaluating performance.
- Monitoring the cooking and serving of food and drinks to make sure that quality standards are fulfilled .
- Maintaining accurate financial records, including tracking sales and expenses, handling cash and credit card transactions, and preparing reports.
- Monitoring and controlling inventory, including placing orders and ensuring that sufficient supplies are on hand .
- Ensuring that the restaurant is clean and well-maintained, including managing the upkeep of equipment and facilities Adhering to all relevant laws, regulations, and policies, including those related to health and safety, food handling, and employment.
Au Pair
.
04.2018 - 08.2019
- Supervising and engaging children in activities, helping with homework, and transporting children to and from school and other activities
- Providing companionship and support to children, including playing with them, reading to them, and helping them with their emotional and social development
Education
Bachelor's - Marketing
IT SLIGO
09.2012 - 06.2015
Skills
Data Analysis
Language
Management
Communication
Adaptability
Microsoft
Time Management
Flexibility
SEO best practices
Trading strategies
Problem-solving abilities
Creative Thinking
Affiliations
Paul Kelly - Team lead at Concentrix
+353-851247852
Rachel Taylor - HR for Everise Ireland
rachel.taylor@weareeverise.com
Claudia Effort - Supervisor at Everise Ireland
+353 85 733 4038
Christophe Stride- Director of Mc Donalds
+33 6 20 17 32 88
Timeline
Digital Service Act (DSA) Content Moderator.
Concentrix
02.2024 - Current
Content Moderator
Everise
12.2019 - 12.2023
Au Pair
.
04.2018 - 08.2019
Manager
Mc Donalds
06.2017 - 11.2019
Bachelor's - Marketing
IT SLIGO
09.2012 - 06.2015