Alan McKiernon
Hernando,MS
Summary
With a robust background at Hollywood Casino, I excel in leveraging HR analytics and fostering organizational culture to drive strategic initiatives. My expertise in benefits administration and a flexible leadership style have significantly enhanced employee engagement and operational efficiency, showcasing a proven track record of transformative HR management solutions.
Human resources professional with proven track record in driving strategic HR initiatives to support business goals. Known for fostering collaborative team environments and delivering results through effective workforce management. Highly adaptable to evolving business needs with strong capabilities in conflict resolution and talent development.
Overview
23
23
years of professional experience
Work History
Director, Human Resources
Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
09.2019 - Current
- Led the successful implementation of a new HR management system, enhancing data accuracy and accessibility.
- Conducted regular audits of HR practices to ensure compliance with applicable laws and regulations.
- Provided expert guidance on labor law matters, minimizing risk exposure for the organization.
- Maximized employee satisfaction scores by initiating regular feedback surveys followed by action plans addressing areas of concern.
- Managed complex employee relations issues, fostering a positive workplace culture and reducing legal risks.
- Coordinated company-wide performance management processes, driving employee development and productivity.
- Negotiated favorable benefits packages with vendors, ensuring optimal coverage at cost-effective rates.
- Optimized workforce allocation by conducting thorough job analyses and redesigning outdated roles where necessary.
- Directed hiring and onboarding programs for new employees.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Distributed employee engagement surveys to identify areas of improvement.
Human Resources Manager
Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
07.2012 - 09.2019
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Benefits Manager
Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
03.2008 - 06.2012
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
- Audited benefit programs and agreements to optimize service delivery.
- Educated staff on the value of their benefits package through training sessions and informational materials.
- Conducted regular audits of benefit plans to identify discrepancies and maintain accuracy in records.
- Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
- Assisted employees with resolving complex benefit-related issues, providing timely support and guidance.
- Managed relationships with external vendors such as insurers and brokers, fostering strong partnerships in support of company objectives.
- Ensured compliance with all federal, state, and local regulations governing employee benefits programs.
- Implemented wellness programs to encourage healthy lifestyles among employees and lower insurance premiums.
- Developed and executed annual open enrollment events, ensuring timely updates to employee benefits elections.
- Fulfilled reporting requirements of Employee Retirement Income Security Act (ERISA).
Human Resources Manager
Hollywood Casino
07.2006 - 03.2008
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Processed employee claims involving performance issues and harassment.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
Benefits Manager
Hollywood Casino
01.2005 - 06.2006
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
- Educated new hires about different benefit plans.
Human Resources Generalist
Hollywood Casino
06.2003 - 12.2004
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Processed unemployment claims and acted as company representative at unemployment hearings.
Training Coordinator
Hollywood Casino
06.2002 - 06.2003
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Spearheaded internal certification programs that increased staff competencies in key areas such as project management or leadership skills.
- Developed and implemented successful onboarding program.
Education
BBA - Management
Delta State University
Cleveland, MS05-2002
Skills
- HR analytics
- Organizational culture
- Employee relations
- Global HR experience
- Benefits administration
- Compensation strategy
- HR technology
- Onboarding programs
- Succession planning
- Employment law
- Employee engagement
- Flexible leadership style
- Strategic planning
- Exit interviews
- Workers compensation
- Background checks
- Employee surveys
- Human resources management
- Compensation structuring
- HR recordkeeping
- Problem-solving
- Adaptability and flexibility
- Human resources operations
- Decision-making
- Interpersonal skills
- Analytical thinking
Affiliations
- Society for Human Resources Management (National)
Timeline
Director, Human Resources
Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
09.2019 - Current
Human Resources Manager
Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
07.2012 - 09.2019
Benefits Manager
Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
03.2008 - 06.2012
Human Resources Manager
Hollywood Casino
07.2006 - 03.2008
Benefits Manager
Hollywood Casino
01.2005 - 06.2006
Human Resources Generalist
Hollywood Casino
06.2003 - 12.2004
Training Coordinator
Hollywood Casino
06.2002 - 06.2003
BBA - Management
Delta State University
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