Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alan Menacho

Richmond,VA

Summary

Accomplished Security Officer with a robust background in enhancing safety and security measures across various environments, including Allied Universal Services and the United States Air Force. Skilled in CCTV Monitoring and Crisis Management, I excel in high-pressure situations, demonstrating exceptional problem-solving and interpersonal abilities. Proven track record of improving operational efficiency and fostering a culture of safety awareness.


Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.


Diligent Security professional with 10 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.



Overview

11
11
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal Services
01.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Issued access cards to authorized personnel to monitor access points.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Unemployment

N/a
11.2020 - 12.2022

Security Officer

Marksman Security
10.2019 - 11.2020
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.

Shift Lifeguard

Weinstein JCC
09.2018 - 09.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.

Lifeguard

High Sierra Pools
06.2018 - 08.2018
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
  • Enhanced team effectiveness with regular feedback sessions and performance reviews.
  • Conducted regular training exercises to maintain high readiness for rescues and emergencies.
  • Conducted water quality tests to ensure health standards were met, preventing health issues among swimmers.
  • Reduced incident response times by implementing strategic patrol routes.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

Security Forces Member

United States Air Force, USAF
01.2014 - 05.2018

Section 1:

Supply S4 Section | June 2017 - June 2018

  • Supply NCOIC (non-commissioned officer)
  • Postal service certification to work with US Postal Service and Ramstein AB.
  • Liaison between 569th USPFS S4 support section and 435th expeditionary wing.


Section 2:

Operations | January 2016 - January 2017

  • Received certification for SFM or gate certification
  • Alarm monitor or AMEC certificate received after course completion
  • Received patrolman certification and conducted 50 law enforcement related cases


Section 4:

Deployed to Djibouti Africa | June 2015 - December 2015

  • Completed level 5 journeyman CDC (Job Knowledge material) while deployed
  • Received achievement medal
  • Played international soccer against the national team of Djibouti.


Section 5:

Basic Training and Security Forces Tech School | June 2014 - December 2015

  • Basic training
  • Security Forces tech school

Lead Barista

Beanetics Coffee Shop
11.2013 - 04.2014
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Optimized workflow processes for faster order completion, decreasing wait times for customers.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Ensured strict adherence to company policies by enforcing dress code standards, punctuality requirements, and operational procedures among staff members.

Education

Bachelor of Science - Computer Science

University of Maryland - College Park
College Park, MD
09.2025

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • CCTV Monitoring
  • Physical Fitness
  • Access Control
  • Emergency Response
  • Patrol operations
  • Complex Problem-Solving
  • Relationship building and management
  • Conflict de-escalation
  • Conflict resolution techniques
  • FLUENT IN Spanish
  • Threat Assessment
  • Document Management
  • Investigative abilities
  • Staff Management
  • Security Equipment Operation
  • Crisis Management
  • Emergency Management
  • Investigation documentation
  • Weapons training
  • Arrest procedures
  • Background Checks
  • Military experience
  • Security Protocols
  • First Aid Certified
  • Punctuality
  • Perimeter security
  • Sensitive information handling
  • Vehicle inspections

Accomplishments

    AWARDS

  • Achievement medal (USAF)

Certification

CERTIFICATIONS

  • Red Cross Lifeguard certification
  • CPR, AED, and bloodborne pathogen training
  • Alarm monitor
  • Google IT Certificate
  • Psychology Certificate

Timeline

Security Officer

Allied Universal Services
01.2022 - Current

Unemployment

N/a
11.2020 - 12.2022

Security Officer

Marksman Security
10.2019 - 11.2020

Shift Lifeguard

Weinstein JCC
09.2018 - 09.2019

Lifeguard

High Sierra Pools
06.2018 - 08.2018

Security Forces Member

United States Air Force, USAF
01.2014 - 05.2018

Lead Barista

Beanetics Coffee Shop
11.2013 - 04.2014

Bachelor of Science - Computer Science

University of Maryland - College Park
Alan Menacho