Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Miles

Middleport

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

25
25
years of professional experience

Work History

Correctional Corporal

Lakin Correctional Center and Jail
10.2023 - Current
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Supervised 10 employees and performance of tasks and managed 570 offenders.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Completed daily work report sheets and delegated tasks to employees.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Worked well in a team setting, providing support and guidance.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.

Director of Emergency Services

Mason County Commission, WV
03.2021 - 10.2023
  • Area of coverage; 450 Sq. miles and 25,453 population.
  • Provided oversight for 3 County Agencies to include 911 Dispatch, Emergency Medical Services and Department of Homeland Security Emergency Management.
  • Collaborated with Federal, State and County Officials to prepare plans and procedures to respond to emergency scenarios to include a complete rewrite and adoption of the County's Emergency Operation Plan for all major risks to residents and property.
  • Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
  • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Facilitated emergency management training for staff and conducted emergency drills for Mass Casualty and localized emergencies.
  • Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
  • Reviewed operational plans from other locations to identify options for local systems.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members at all levels.
  • Learned and adapted quickly to new technology and software applications to include implementation of Emergency Alert Systems within the County.
  • Worked effectively in fast-paced and high stress environments.

Public Assistance Administrator

Mason County Commission
08.2019 - 10.2023
  • Generated monthly grant writing activities reports and submitted documentation to director to promote funding program transparency.
  • Researched grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
  • Developed impactful grant applications to enhance organization's potential for funding awards.
  • Tracked in-process and previously submitted grant applications to obtain status updates.
  • Attended grant writing conferences to enhance sources and interact with other grant writing professionals.
  • Wrote, reviewed and edited proposals for grants, gifts, and contracts.
  • Secured $9.2 million in grant monies for multiple emergency, pandemic and local projects.
  • Gained familiarity with organization's operational and financial challenges and opportunities to improve grant writing knowledge base.
  • Collected information on existing programs to demonstrate cohesive and sustainable organization to funders.
  • Researched appropriate funding sources such as government programs and private foundations.
  • Obtained pertinent organizational financial reports and other data to support grant applications and funding proposals.
  • Completed grant writing course, gaining practical experience to obtain knowledge of grant application policies and procedures.
  • Mentored new grant writers at non-competing organizations to promote elevated industry knowledge and submission of high-quality grant applications.
  • Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
  • Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
  • Completed pre and post-award research activities while delivering excellent customer service.
  • Examined awards for alignment with need and suitability of terms and conditions.
  • Conducted basic and in-depth research to meet grant investigation needs.
  • Managed budgets for events and campaigns, keeping financial goals on track.

Emergency Management Director

Mason County Commission
01.2020 - 03.2021
  • Inspected facilities and equipment to determine operational and functional capabilities in emergency situations to include 6 radio tower sites, monitoring and maintaining SIRN network of over 650 radios for all emergency response disciplines within the County.
  • Managed communications during major technology outages, natural disasters, virus outbreaks, frame cloud outages and network device outages to include emergency deployment of portable communications equipment to maintain operability in disaster events.
  • Facilitated emergency management training for staff and conducted emergency drills to comply with readiness requirements set forth by State and Federal agencies across all emergency response disciplines.
  • Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants.
  • Built and strengthened relationships to manage effective planning and implementation of emergency response strategies with adjacent County and State representatives.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving success.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Maintained current understanding and training of local, state and federal guidelines for emergency response.

911 Dispatcher and Operations Specialist

Mason County Commission
08.2019 - 03.2021
  • Answered calls from automatic routing system and took information from callers.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Read system maps and caller information, and documented details in system.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Provided on-the-job training and coaching to develop new dispatchers.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Assisted callers in emergency situations with appropriate information and support.
  • Maintained and updated Addressing systems (QGIS) and implemented crossover to newer systems (ARCGIS).
  • Issued and corrected addresses to residents and businesses as per Federal, State and Local law.
  • Continuous updating of boundary layers and new roads/highways for emergency response as per Mutual Aid Agreements and disseminated to appropriate State and Federal authorities.

Code Enforcement Officer and Grant Writer

Village of Pomeroy, OH
06.2017 - 08.2019
  • Spearheaded and successfully adopted a "Land Bank" within Meigs County, OH to address the growing dilapidated properties to secure "Slum and Blight" Federal Grant Funds.
  • Assisted in the correction of Tax Revenue collection to address growing financial concerns.
  • Conducted inspections of various business and rental residential properties in compliance with Local Ordinance.
  • Enforced compliance with Village regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
  • Patrolled assigned area to identify and evaluate problems.
  • Prepared evidence in support of legal actions taken.
  • Drafted, researched and rewrote municipal codes to include Codifying new and existing ordinances.
  • Prepared documentation by writing notes, organizing official interview records, compiling inspection reports and maintaining supporting documents.
  • Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
  • Worked with building owners and users to outline actions required to bring structures in compliance with relevant code regulations, laws and accepted standards.
  • Secured grant money to support Local Fire Department Equipment purchase post disaster event.
  • Secured grant money to support clean-up and rebuild projects for the Village of Pomeroy, OH.

Correctional Officer

Lakin Correctional Center and Jail
08.2013 - 06.2017
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Completed intake paperwork, fingerprints, and searches.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Basic Operator for Correctional Emergency Response Team (CERT) to respond to all 14 State Correctional Facilities.
  • Conducted "Shakedown" searches of all 14 facilities via scheduled and random obligations.
  • Responded to multiple emergencies throughout the State of West Virginia to include escaped offenders, riot control, "high risk" transports and heavy staffing shortages.

Construction Foreman

C+W Construction Specialties
09.2007 - 08.2013
  • Supervised the installation of Safety Guardrail and fencing in compliance with California State Law.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Coordinated materials to maintain steady flow and meet productivity objectives.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Supervised field crews to maximize quality and work efficiency.
  • Analyzed project blueprints and specifications to identify exact number of laborers and materials needed to complete job.
  • Inspected work for compliance with applicable regulations and job specifications.
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Verified and submitted team timesheets.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Inspected equipment and tools used for safe operation.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.

Laborer

Epoxy Dr.
08.2006 - 09.2007
  • Installed and repaired Seawalls throughout Malibu and Santa Monica using epoxy materials to correct and prevent corrosion.
  • Loaded, unloaded, and moved material to and from storage and production areas..
  • Inspected tools and equipment to maintain safety and efficiency.
  • Used variety of hand and power tools to complete tasks.

Builder 2nd Class-Seabees

Navy
10.2000 - 08.2006
  • Keflavik, Iceland-Camp Maintenance and Rapid Runway Repair.
  • Okinawa, Japan-Supervised the construction of Battered Women's Shelter on base.
  • 2 tours-Operation Iraqi Freedom- Assistant Convoy Commander of Convoy Security Team. Provided 6 HMMWV crew served weapons platforms security to deliver required equipment, materials and VIPs throughout area of operations.

Education

Certificate - Emergency Management

Federal Emergency Management Agency
Charleston
01-2021

Certificates - Inspection

InterNACHI
Boulder, CO
01-2017

Operators Certificate - Corrections

State of West Virginia
Moundsville, WV
01-2014

Qualifications Certificate - Academy

State of West Virginia
West Virginia
01-2013

Graduate Certificate - Military

U.S. Navy Seabees
United States Of America
01-2006

Corning Union High School
Corning, CA
01-2000

Skills

  • Integrity
  • Reliability
  • Specifications reading
  • Error reduction
  • Recordkeeping
  • QC planning
  • Employee supervision
  • Compliance enforcement
  • Quality control
  • Safety protocols
  • OSHA compliance
  • Inspection procedures
  • Quality management

Timeline

Correctional Corporal

Lakin Correctional Center and Jail
10.2023 - Current

Director of Emergency Services

Mason County Commission, WV
03.2021 - 10.2023

Emergency Management Director

Mason County Commission
01.2020 - 03.2021

Public Assistance Administrator

Mason County Commission
08.2019 - 10.2023

911 Dispatcher and Operations Specialist

Mason County Commission
08.2019 - 03.2021

Code Enforcement Officer and Grant Writer

Village of Pomeroy, OH
06.2017 - 08.2019

Correctional Officer

Lakin Correctional Center and Jail
08.2013 - 06.2017

Construction Foreman

C+W Construction Specialties
09.2007 - 08.2013

Laborer

Epoxy Dr.
08.2006 - 09.2007

Builder 2nd Class-Seabees

Navy
10.2000 - 08.2006

Certificate - Emergency Management

Federal Emergency Management Agency

Certificates - Inspection

InterNACHI

Operators Certificate - Corrections

State of West Virginia

Qualifications Certificate - Academy

State of West Virginia

Graduate Certificate - Military

U.S. Navy Seabees

Corning Union High School

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