Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Alan Novotny

Petal,MS
Alan Novotny

Summary

Dynamic delivery driver with a proven track record at Amazon Flex, excelling in time management and customer service. Demonstrated expertise in GPS navigation and vehicle maintenance, achieving zero accidents while ensuring timely deliveries. Committed to teamwork and enhancing customer satisfaction through efficient route planning and problem-solving skills.

Overview

25
years of professional experience

Work History

Amazon Flex

Delivery Driver
05.2021 - Current

Job overview

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Verified accuracy of all deliveries against order forms.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Enhanced team knowledge by sharing best practices for navigation and time management.

N/a

Unemployed
08.2014 - 04.2021

Job overview

I took care of my mother for several years in Oklahoma and then moved to Mississippi and stayed with my aunt while my cousin worked offshore. Then Covid hit after things calmed down I started doing Amazon Flex. Now I need to find a regular job. I am highly motivated to do a great job at what ever job I get.

Coke Cola

Warehouse Worker
03.2014 - 08.2014

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.

Various

OTR Truck Driver
08.2000 - 01.2014

Job overview

  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
  • Operated with safety and skill to avoid accidents and delays.
  • Communicated regularly with dispatcher to provide updates on delivery times.
  • Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Delivered goods to customers both locally and long distance.
  • Kept meticulous logs of correspondence with customers and freight recipients.
  • Communicated with company dispatchers to alert of any issues or delays.
  • Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
  • Made sure that deliveries were on time for scheduled appointments.
  • Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
  • Maintained open communication with dispatching staff to stay on top of scheduling changes and keep customers well-informed.
  • Contacted dispatch to report delivery incidents and determine best methods for resolution.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
  • Charted out upcoming routes with GPS technology and maps.
  • Secured freight during stops and rest periods to prevent theft.

Education

GED
Oklahoma City, OK

GED

Vo- Tech
Chickasha, OK

from CNA Machinst

Skills

Teamwork and collaboration

Vehicle maintenance

Commercial driving

Safe driving

GPS navigation

Positive attitude

Customer service

Time management

Load balancing

Valid Driver's license

Time management skills

Order verification

Cargo handling

Punctual and reliable

Quality assurance

Problem-solving

Adaptability and flexibility

Equipment operation

Safe driving record

Shipping and packaging

Clean driving record

GPS and route planning

Attention to detail

Mileage tracking

Dependable and reliable

Inventory management

Route management

Map reading and navigation skills

Documentation and reporting

Delivery recordkeeping

Loading and unloading

Stocking and inventory

Order picking and processing

Timeline

Delivery Driver

Amazon Flex
05.2021 - Current

Unemployed

N/a
08.2014 - 04.2021

Warehouse Worker

Coke Cola
03.2014 - 08.2014

OTR Truck Driver

Various
08.2000 - 01.2014

GED

GED

Vo- Tech

from CNA Machinst
Alan Novotny