Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Orthengren

Amarillo

Summary

Experienced Service Manager with a strong background in managing service operations and leading teams. Skilled in parts ordering, inventory management, and customer relations, contributing to improved efficiency and enhanced customer satisfaction.

Overview

29
29
years of professional experience

Work History

Parts Advisor

Amarillo Mitsubishi
Amarillo
03.2025 - 07.2025
  • Assisted customers in identifying and ordering automotive parts.
  • Utilized dealership software for tracking orders and managing inventory levels.
  • Maintained accurate records of all parts orders, returns, and exchanges.

Parts Advisor

All Star Dodge
Amarillo
01.2022 - 03.2025
  • Assisted customers in identifying and ordering automotive parts.
  • Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database.
  • Processed payments from customers for purchased parts.

Service Manager

Texas Dodge/All Star Ford
Amarillo
04.1996 - 07.2021
  • Managed service department operations for a leading automotive dealership.
  • Utilized dealership management software to track service requests and inventory management.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.

Education

High School Diploma -

Technical High School
Saint Cloud, MN
06-1980

Skills

  • Customer service
  • Parts ordering
  • Inventory management
  • Dehouse software
  • Order processing
  • Vehicle inspection

Timeline

Parts Advisor

Amarillo Mitsubishi
03.2025 - 07.2025

Parts Advisor

All Star Dodge
01.2022 - 03.2025

Service Manager

Texas Dodge/All Star Ford
04.1996 - 07.2021

High School Diploma -

Technical High School

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