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ALAN OWENS
Belleville
Summary
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist Specialist
Michigan Medicine
Northville
05.2023 - Current
- Executed blood drawing and preparation for medical testing and transfusions utilizing various collection methods, including venipuncture, finger pricks, and heel pricks in infants within an ambulatory clinic.
- Collect and process fecal, urine, and other body fluid specimens for testing
- Managed specimen handling processes to ensure compliance with specifications and timely delivery to central processing lab.
- Supported leadership in optimizing laboratory supply levels at three ambulatory locations to enhance patient service delivery.
- Conducted regular assessments of quality control measures at three ambulatory sites, ensuring timely updates and accuracy in patient testing outcomes.
- Contributed to opening of new laboratory to enhance service offerings.
- Delivered comprehensive guidance and support to onboarding team members to uphold hospital standards and protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Maintained patient confidentiality and privacy by adhering to HIPAA regulations during EMR access and care provision in communal environments.
Bike Technician/Sales Associate
Dicks Sporing Goods
Canton, MI
11.2018 - Current
- Detail-oriented Bike Technician with experience in bicycle assembly, repair, maintenance, and safety inspections. Proven ability to diagnose mechanical issues, perform tune-ups, and deliver excellent customer service in a retail environment. Strong technical knowledge, problem-solving skills, and commitment to quality workmanship.
- Delivered high level of assistance by locating and checking store system for merchandise at other locations
- Trained and developed into customer service representative to master company processes, product knowledge, and selling techniques.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Phlebotomy Student Internship
ProMedica Charles And Virginia Hickman Hospital
Adrian
08.2022 - 12.2023
- Worked with a certified phlebotomist as a student and observed and partook in their hands-on patient care responsibilities such as collecting and sending labs for analysis
- Learned how to properly handle specimens according to their specifications
- Learned the proper procedures to identify patients in order to collect specimens properly.
Home Health Aide
ComForCare
Adrian
10.2021 - 02.2023
- Assisted and engaged with elderly clients independently living with health disabilities to assist with their daily activities.
- Facilitated recreational activities to promote physical and emotional well-being of clients.
- Maintained accurate documentation of client progress and care received regularly.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Shadowing Student
Michigan Medicine
Ann Arbor
06.2022 - 06.2022
- Worked with an orthopedic spine PA and was able to experience what a full clinic day entailed
- Learned how to recognize, diagnose, and treat different spinal injuries that presented in clinic
- Able to reinforce the importance of having superb communication skills and the value of showing empathy to those who are in difficult times.
Shadowing Student
Michigan Medicine
Ann Arbor
12.2021 - 01.2022
- Observed patient care practices to enhance understanding of clinical workflows.
- Documented shadowing experiences to reflect on learning outcomes and professional growth.
Education
Bachelor of Arts - Biology
Adrian College
Adrian, MI05-2023
High School Diploma - undefined
Belleville High School
Belleville, MI05-2019
Skills
- Multitasking
- Relationship building
- Adaptation to diverse groups
- Problem solving skills
- People skills
- Professional demeanor
- Customer service
- HIPAA compliance
- Data entry
- Quality control
- Certified in CPR/AED
- Time management
Certification
Nationally Certified Phlebotomist Technician, 2022-present
BLS Certification 2025 - present
Interests
Timeline
Phlebotomist Specialist
Michigan Medicine
05.2023 - Current
Phlebotomy Student Internship
ProMedica Charles And Virginia Hickman Hospital
08.2022 - 12.2023
Shadowing Student
Michigan Medicine
06.2022 - 06.2022
Shadowing Student
Michigan Medicine
12.2021 - 01.2022
Home Health Aide
ComForCare
10.2021 - 02.2023
Bike Technician/Sales Associate
Dicks Sporing Goods
11.2018 - Current
High School Diploma - undefined
Belleville High School
Bachelor of Arts - Biology
Adrian College
COMMUNITY SERVICE & VOLUNTEER WORK
- Michigan Ovarian Cancer Alliance, 2024-25: Assisted in the set up and tear down of the event. Tasks included setting up and breaking down tables, packing organization materials, and ensuring event signage was placed correctly on the race path.
- Adrian College Move In Day, 2019-2021: Assisted in helping students who were moving in bring their belongings to their dorm rooms.
- Belleville High School, 2016-2019: Volunteered at sport concessions and numerous school organized events such as, theatre set construction and breast cancer races event set up and tear down.