Alan Parker
Ozone Park,NY
Summary
Reliable and organized Parking Attendant with excellent customer service skills. Clean driving record and acute spatial awareness. Competent in money handling and cash register operations. Dependable Parking Lot Attendant with exemplary work ethic and customer service skills. Offering prior experience in parking and traffic management. Possessing clean driving record and excellent money handling skills. Watchful Parking Attendant with in-depth knowledge of parking rules and regulations paired with excellent math skills needed to calculate and collect fees. Offering [Number] years of experience directing vehicles to vacant spots, observing parking lot for illegal activity and issuing tags to customers. Friendly and safety-conscious individual dedicated to maximizing efficiency of parking area.
Overview
14
14
years of professional experience
Work History
Parking Attendant
Carmel Parking
02.2018 - Current
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
- Kept parking area clean and well-maintained, removing debris and snow as necessary to ensure customer safety.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Answered general questions about parking fees, facilities, and directions.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Boosted customer loyalty through friendly interactions, consistently delivering a positive experience for all patrons.
- Aided in reducing thefts by vigilantly monitoring the lot for any unusual or suspicious behavior, promptly alerting security if necessary.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
Porter
Knickerbocker Management
01.2010 - 02.2018
- Participated in ongoing training programs offered by the hotel for personal growth and development within the role of Porter.
- Ensured timely completion of assigned tasks while adhering to strict quality control guidelines set forth by hotel management.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Facilitated smooth check-ins and check-outs by swiftly delivering luggage to guest rooms upon arrival or departure.
- Supervised supplies in inventory and submitted reorder requests.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Reconciled used supplies against inventories for timely stock replenishment.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Provided assistance during emergencies or evacuations, helping maintain order and ensuring guest safety at all times.
- Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Collaborated with front desk staff to accommodate special guest requests or resolve issues quickly and effectively.
Skills
- Emergency protocols
- Vehicle Safety Knowledge
- Traffic direction
- Client Service
- Conflict Management
- Cash handling expertise
- Effective problem solving
- Payment Processing
- Verbal comprehension
- Organizational abilities
- Self-Motivated Work Ethic
Timeline
Parking Attendant
Carmel Parking
02.2018 - Current
Porter
Knickerbocker Management
01.2010 - 02.2018