Alan Phillips
Mead,OK
Summary
With over 30 years as an ASE Certified Master Technician and business owner at Bud's Auto, I've honed exceptional customer service and vehicle inspection skills. Known for quality workmanship and efficient project management, I've consistently increased productivity and mentored teams, leveraging a strong work ethic and problem-solving abilities to deliver outstanding service.
Overview
44
44
years of professional experience
1
1
Certification
Work History
ASE Certified Master Technician
Self Employed 30+ Years
Durant, OK
05.1982 - 05.2024
- Achieved consistently high ratings from customers for quality workmanship and timely completion of repair jobs.
- Developed strong relationships with customers by communicating effectively about their vehicle''s needs and providing exceptional service experiences.
- Optimized workflow management, enabling the handling of multiple projects simultaneously while maintaining strict deadlines.
- Increased shop productivity by streamlining work processes and prioritizing tasks effectively.
- Contributed to a positive team atmosphere by collaborating with colleagues on best practices, tips, and troubleshooting techniques for complex repairs.
- Mentored junior technicians by sharing expertise and guiding them in mastering complex automotive repair techniques.
Business Owner
Bud's Auto
Mead, OK
04.2010 - 04.2024
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Towing & Recovery Operator
Troy's Auto
Durant, OK
07.1980 - 10.1995
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Education
High School Diploma -
Durant High School
Durant, OKSkills
- Strong Work Ethic
- Customer Service
- Problem-Solving
- Vehicle Inspection
- Estimating Work
- Job Scheduling
- Class A Commercial Driver's License
- Maintaining records
Certification
ASE Master Certified Technician
Class A Cdl license
Auto adjusters license in Oklahoma, Texas and Arkansas
State Farm Certified
Additional Information
Enrolled in IA Path automotive adjuster courses.
Timeline
Business Owner
Bud's Auto
04.2010 - 04.2024
ASE Certified Master Technician
Self Employed 30+ Years
05.1982 - 05.2024
Towing & Recovery Operator
Troy's Auto
07.1980 - 10.1995
High School Diploma -
Durant High School