Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Alan Ponce

Stony Point,New York

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2025
2025
years of professional experience

Work History

Night Auditor

Hilton
09.2023 - 07.2024
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
  • Maintained accurate documentation for all completed audits.
  • Wrote reports, and organized supporting documentation.
  • Ensured that all guests had a pleasant stay by providing excellent customer service at all times.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Verified accuracy of room rates and discounts applied to accounts.
  • Ran end-of-day computer functions and closed out reports, submitting details to heads of management for review.

Overnight Valet

Hilton
05.2022 - 07.2024
  • Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Coordinated team of valets handling car parking needs for regular guests and special event parking.
  • Directed drivers to parking spots.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Adhered strictly to all local laws pertaining to safe operation of motor vehicles.
  • Communicated regularly with management about any issue that could affect the level of service provided to customers.

Seasonal Personal Vehicle Driver (SPVD)

UPS
12.2021 - 01.2022
  • Meet UPS truck drivers at different designated locations for pick up
  • Organize packages by warehouse numbers/by streets
  • Meticulously load packages into personal vehicle
  • Efficiently deliver packages to designated locations
  • Constantly maintaining safety and laws of the road
  • Use handheld device to acquire information regarding animals, specific drop off locations, or safety precautions
  • Greet and thank customers if available or when needed

Inbound Audit/Logistics

ASML
07.2020 - 06.2021
  • Receive & allocate parts within SAP
  • Unload shuttles (4 shuttles a day)
  • Handoff parts to clean room associates
  • Deliver parts to different departments within the clean room & outside if it as well
  • Unpack & organize pallets of material.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Identified and resolved shipping and packaging errors.
  • Managed day-to-day logistics operations, monitoring incoming deliveries
  • Managed day-to-day shipping and receiving, typically overseeing more than 300+ packages in 24-hour period.

Outbound Auditor

ASML
04.2020 - 07.2020
  • Retrieve and deliver missing parts in warehouse
  • Audit/Confirm parts that will be delivered to ASML
  • Load shuttles for delivery
  • Neatly stack and wrap pallets of materials
  • All auditing was done with Microsoft Excel and sent to Wilton for authorization when parts are delivered.

Clean Room Logistics Technician

ASML
12.2019 - 04.2020
  • Allocate/Deallocate parts within SAP
  • Deliver/Drop off parts to multiple different departments within the clean room
  • Carefully maintaining the integrity of parts
  • Responsibility to help clean room technicians within SAP
  • Responsibility to help planners within SAP.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Conducted regular audits on inventory items to verify accuracy of information in system database.
  • Implemented inventory control measures to safeguard sensitive items and equipment.
  • Evaluated problematic conditions to resolve issues and optimize service levels.
  • Managed paperwork and necessary information required for client shipments.
  • Provided support during annual physical inventories by counting products accurately according to established standards.
  • Maintained accurate documentation for all incoming and outgoing shipments.

Electronics Sales Associate

Walmart Corporation
08.2019 - 12.2019
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Resolved customer complaints regarding products or services in a timely manner.
  • Tracked sales trends for electronic products to inform purchasing decisions.

Videography/Photography

A.P. Promotional Films
  • Real-estate property listings
  • Business/Personal events
  • Drone operator
  • Research trends in photography styles to stay up-to-date with current technologies and practices




Barista

Dunkin Donuts
11.2017 - 10.2018
  • Prepared food and coffee for customers, according to health standards and health department rules and regulations
  • Clean and store equipment used during work shift for next shift
  • Assist supervisors in training new hires
  • Stocking back room and stocking store front.
  • Recommended pastries and sandwiches to pair with customers' beverages.
  • Maintained calm demeanor during high-volume periods and special events.

Education

High School Diploma -

North Rockland High School
Thiells, NY
07-2018

Skills

  • Clean background & driver's license
  • Financial Reporting
  • Accepts and performs directions well
  • Guest Services
  • Willing to expand knowledge in the workplace
  • Lobby Housekeeping
  • In search of starting and building a career
  • Front Desk Operations
  • Teamwork and Collaboration
  • Problem-Solving
  • Pays attention to safety in the workplace
  • Night Audit Reports
  • Adobe; Photoshop and After Effects
  • Final Cut Pro, Sony Vegas Pro, Windows (Word, Excel), IOS
  • Camera equipment; Nikon, Canon, DJI Phantom 4 Drone
  • Videography & Photography
  • Handy in the use of electrical/manual tools (sanders, polishers, etc)
  • Capable of taking measurements in order to accomplish different jobs
  • Able accurately control remote devices
  • SAP (One)
  • Forklift experience
  • Crane lifts
  • Inbound Logistics
  • Inbound and outbound Auditing

Affiliations

When im not working I love to snowboard, go hiking with friends, camping. Anything outdoors.

But I also really enjoy watching and analyzing movies and shows, horror being my favorite.

Languages

Spanish
Limited

Timeline

Night Auditor

Hilton
09.2023 - 07.2024

Overnight Valet

Hilton
05.2022 - 07.2024

Seasonal Personal Vehicle Driver (SPVD)

UPS
12.2021 - 01.2022

Inbound Audit/Logistics

ASML
07.2020 - 06.2021

Outbound Auditor

ASML
04.2020 - 07.2020

Clean Room Logistics Technician

ASML
12.2019 - 04.2020

Electronics Sales Associate

Walmart Corporation
08.2019 - 12.2019

Barista

Dunkin Donuts
11.2017 - 10.2018

Videography/Photography

A.P. Promotional Films

High School Diploma -

North Rockland High School

Similar Profiles

CREATE PROFILE
Alan Ponce