Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Poovey

Mail Carrier
Burlington,NC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

City Mail Carrier

United States Postal Service, USPS
Greensboro, NC
07.2007 - Current
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Distributed mail on foot to residences and businesses, delivering to approximately 400 customers per shift.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked with customers to understand needs and provide excellent service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Shipping and Receiving Manager

American Multimedia Inc
Burlington, NC
07.1996 - 07.2007
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Pulled, verified and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments and fielded client questions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Assigned shipments to carriers in centralized database, choosing least expensive options to minimize shipping fees.
  • Maintained positive relationships with representatives of TL, LTL, UPS, FedEX, USPS and DHL shipping companies.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
  • Operated forklifts, lift trucks and hand trucks to move items around warehouse.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Determined most cost-effective procedures and routes for shipments.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Lead team of up to 25 employees packaging, palletizing and shipping thousands of packages per week.

Shipping and Receiving Manager

Woodworker's Supply Inc
Graham, NC
01.1992 - 06.1997
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Pulled, verified and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments and fielded client questions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Lead team of [Number] employees packaging, palletizing and shipping up to [Number] boxes per day.
  • Assigned shipments to carriers in centralized database, choosing least expensive options to minimize shipping fees.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Operated forklifts, lift trucks and hand trucks to move items around warehouse.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Collaborated with [Department] to manage supplier relationships, product inventory and purchasing across multiple companies.

Telephone Sales Agent

Woodworker's Supply Inc
Graham, NC
03.1991 - 01.1992
  • Asked probing and pertinent questions to understand customers' needs and match individuals to product offerings.
  • Led customers through smooth sales processes.
  • Escalated dissatisfied customers to management to maintain focus on achieving sales targets.
  • Set up and updated customer accounts and researched questions using multiple computer systems.
  • Answered questions during initial contact and follow-up calls with sales prospects.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered calls, took messages and transferred calls to correct individuals.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Asked pertinent questions to understand customer requirements.
  • Troubleshot problems for callers and helped independently resolve common issues.

Education

No Degree - General Studies

East Carolina University
Greenville, NC
05.2001 -

Skills

Mail-sorting and delivery sequence

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Timeline

City Mail Carrier

United States Postal Service, USPS
07.2007 - Current

No Degree - General Studies

East Carolina University
05.2001 -

Shipping and Receiving Manager

American Multimedia Inc
07.1996 - 07.2007

Shipping and Receiving Manager

Woodworker's Supply Inc
01.1992 - 06.1997

Telephone Sales Agent

Woodworker's Supply Inc
03.1991 - 01.1992

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Alan PooveyMail Carrier