Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Alan Reinhart

Kinston,NC

Summary

Seeking a sales or sales management position with a progressive and forward looking organization that offers a challenging and diverse atmosphere to a well-educated, enthusiastic, goal oriented, self-starter with an impressive public relations, project management, technology and food sales history.

Overview

24
24
years of professional experience

Work History

Facilities Services Manager

City Wide Facility Solutions
10.2024 - Current
  • Managed daily operations to ensure optimal service delivery and client satisfaction to over 40 client accounts in Eastern NC
  • Cultivated strong relationships with clients, resulting in increased customer retention rates consistently scoring above expectation on client surveys.
  • Developed and implemented efficient processes to improve service response times.
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Managed independent contractor crews, ensuring timely completion of projects and high-quality workmanship.
  • Collaborated with clients to identify needs and tailor facility solutions accordingly.

Senior Outside Sales Representative

Brady Plus
07.2020 - 10.2024
  • Boosted sales performance by developing and implementing strategic outside sales plans.
  • Expanded client base through effective prospecting, cold calling, and relationship-building techniques.
  • Strengthened customer loyalty with exceptional product knowledge and personalized service.
  • Surpassed sales quotas consistently, utilizing persuasive negotiation skills during client meetings.
  • Increased territory revenue by identifying opportunities for new business development and account expansion.
  • Managed a diverse portfolio of accounts, ensuring ongoing customer satisfaction and retention.
  • Conducted comprehensive product demonstrations that showcased key features, benefits, and value propositions to potential clients.

Sales Executive

Loffredo Fresh Foods
07.2018 - 08.2020
  • Direct sales of fresh produce and specialty foods to independent restaurants, healthcare facilities, and corporate cafeterias in the Kansas City Metro and surrounding area using Sandler Sales Technique.
  • Hunter role with emphasis on prospects with $500+ orders, two or more deliveries per week.
  • Grew module from $6000 per week to over $30,000 per week in less than 2 years.

Business Communications Specialist

Electronic Office Systems, Inc
05.2016 - 07.2018
  • Direct sales of digital, hybrid, cloud based and IP PBX phone systems to small, medium, and large businesses and organizations in the Kansas City Metro Area.
  • Responsible for identifying sales lead opportunities, securing appointments, responding to RFPs and closing sales.

Regional Sales Manager

Civic Plus
08.2015 - 05.2016
  • Government Content Management System, Manhattan, Kansas.
  • Engage with local governments in Indiana, Missouri, and the Kansas City Metro area, to provide state-of-the-art technology and professional services.
  • Manage a sales pipeline of more than 500 potential sales leads.
  • Build interest in software and services through a variety of prospecting activities, including introductory meetings, educational and consultative sessions and interactive demonstrations.

Director of Elections

Clay County Board of Election Commissioners
04.2006 - 06.2015
  • Manager and facilitator of elections for fourth largest county in Missouri.
  • Responsible for managing over 150,000 registered voters, administering elections for over 50 municipalities, districts, and entities.
  • Direct supervisor of six bi-partisan deputy clerks.
  • Responsibilities include recruiting, training and managing over 600 bi-partisan poll workers, maintaining the registered voters database including moves, adds and changes.
  • Maintaining and programming over 140 optical scan and touch screen voting machines.
  • Maintenance of Election Board website including design, layout, live election results and content.
  • Additional responsibilities include payroll, accounts payable, accounts receivable, campaign finance disclosure statements, election billing, data base administration, document retention, and media relations including both broadcast and print medias.
  • Planning and hosting the Missouri Urban Board of Election Authorities Conference for the 114 Missouri county clerks, election directors and their staff including procurement of hotel accommodations, catering, entertainment, and training curriculum.
  • Management of one-million-dollar annual budget.

Voice Systems Specialist

Electronic Office Systems, Inc
04.2003 - 04.2006
  • Direct sales of digital and IP PBX phone systems to small, medium, and large businesses and organizations in the Kansas City area.
  • Specializing in Inter-Tel and ShoreTel manufactured systems.
  • Top Telecommunications Sales Rep 2004.
  • Top Overall Sales Rep 2005.

Communications Consultant

Inter-Tel Technologies Inc
08.2001 - 04.2003
  • Direct sales of PBX systems, SW Bell network products (ATM, Frame Relay, voice T-1, PRI), NetSolutions long distance, and Tandberg videoconferencing solutions for telecommunications equipment manufacturer.
  • Over $600,000 in new business in 2002.

Education

Bachelor of Arts - Political Science

University of Missouri Kansas City
University of Missouri Kansas City

Bachelor of Arts - Communications Studies

University of Missouri Kansas City

Skills

  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Microsoft Suite, SalesForce, NetSuite, HTML Editor, MS Dynamics 360, Sandler Sales System, Zoom Conferencing, PeachTree Payroll System

Affiliations

  • Sons of the American Legion Post # 58 Smithville, MO, 2010-present

Timeline

Facilities Services Manager

City Wide Facility Solutions
10.2024 - Current

Senior Outside Sales Representative

Brady Plus
07.2020 - 10.2024

Sales Executive

Loffredo Fresh Foods
07.2018 - 08.2020

Business Communications Specialist

Electronic Office Systems, Inc
05.2016 - 07.2018

Regional Sales Manager

Civic Plus
08.2015 - 05.2016

Director of Elections

Clay County Board of Election Commissioners
04.2006 - 06.2015

Voice Systems Specialist

Electronic Office Systems, Inc
04.2003 - 04.2006

Communications Consultant

Inter-Tel Technologies Inc
08.2001 - 04.2003

Bachelor of Arts - Political Science

University of Missouri Kansas City

Bachelor of Arts - Communications Studies

University of Missouri Kansas City