ALAN RODGERS
WILMINGTON,DE
Summary
Dynamic professional with a strong background in emergency response and customer service, honed at Chester Township Fire Company. Proven ability in problem-solving and effective communication, ensuring safety compliance and optimal vehicle performance. Recognized for leadership in team environments and commitment to excellence, consistently achieving operational goals.
Overview
18
18
years of professional experience
Work History
Engine Driver / Fire Police
Chester Township Fire Company
02.2025 - Current
- Operated vehicles safely, adhering to all traffic regulations and safety protocols.
- Conducted routine vehicle inspections to ensure optimal performance and safety compliance.
- Followed company policies for handling hazardous materials, ensuring compliance with safety standards.
- Followed all relevant traffic laws and safety regulations.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with dispatchers and other personnel to arrive on scene quickly and efficiently
Fire Police
Bethel Township
06.2021 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Lead/Manager's Assistant
Dicks Sporting Goods
10.2017 - 06.2024
- Led and mentored sales team to achieve monthly targets and enhance performance.
- Collaborated with cross-functional teams to optimize store layout and merchandising displays.
- Conducted regular performance reviews, providing constructive feedback to drive team development.
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Leveraged consultative selling techniques to understand customer needs fully and provide tailored solutions accordingly.
- Attended weekly meetings to discuss and optimize strategies.
- Effectively presented information to customers and responded to questions.
- Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Assisted manager in all aspects of business operations.
Product Care Specialist
Showplace Rent To Own
10.2007 - 06.2016
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team to implement new processes for improved service delivery.
- Trained new staff on company policies and operational procedures, enhancing team performance.
- Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
- repaired and cleaned furniture and appliances
Education
All Schooling Completed in England - General Schooling
Double View
Cinderford Gloucestershire England06-1983
Skills
- Time management
- Valid Driver's license
- Customer service
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Driving in adverse conditions
- Traffic law observation
- Equipment operation
- Inclement weather driving
- Basic vehicle repairs
- Heavy lifting
- Order picking and processing
- Equipment monitoring
- Shipping and packaging
- Attention to detail
- Processes and procedures
- Team building
- Conflict resolution
- Fire Engine vehicles expertise
- Friendly and outgoing
- Verbal and written communication
- Emergency response
- Driving and transportation
- Problem-solving abilities
- Excellent communication
- Critical thinking
- Decision-making
- Active listening
- Reliability
- Accident reporting
- Written communication
- Task prioritization
- Analytical thinking
Timeline
Engine Driver / Fire Police
Chester Township Fire Company
02.2025 - Current
Fire Police
Bethel Township
06.2021 - 02.2025
Sales Lead/Manager's Assistant
Dicks Sporting Goods
10.2017 - 06.2024
Product Care Specialist
Showplace Rent To Own
10.2007 - 06.2016
All Schooling Completed in England - General Schooling
Double View