Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Roske

Hampton,IA

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

36
36
years of professional experience

Work History

Assistant Manager

Troves n Treasure
Hampton , IA
11.2020 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Established processes for monitoring customer satisfaction levels.
  • Facilitated interdepartmental communication by attending meetings or providing updates.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Identified cost-saving measures that could be implemented without compromising quality standards.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.

Garbage Loader

D &L Sanation
Sheffield , IA
08.2012 - 05.2019
  • Loaded and unloaded trucks
  • Ensured all items were securely fastened in the truck bed for crusher
  • Inspected truck for damages prior to loading trash
  • Communicated effectively with drivers regarding any discrepancies between actual load.
  • Followed safety protocols when operating heavy machinery such as crusher
  • Cleaned up spills promptly using approved cleaning agents and safely disposed of hazardous waste material.
  • Reported any damaged goods immediately to supervisor for further inspection or repair.
  • Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
  • Unloaded materials by hand or with equipment to help team meet work demands.

Loaded Cups

Kraft Jello
Mason City , IA
02.2007 - 06.2012

loaded cups on conveyor belt for jello

Farming

Milton Hyide
Hampton , IA
04.2005 - 06.2012
  • Replaced defective wiring harnesses in various farming implements.
  • Recommended changes in farming practices based on research findings regarding soil fertility, water availability, climate variability.
  • running tractors
  • fixing fences
  • Clean up house
  • clean up barns
  • field work

Roofer

Private Owned
Sheffield , IA
03.1989 - 03.2004
  • Climbed ladders and scaffolding to reach roofs for inspection, repair, or installation.
  • Installed underlayment, shingles, metal roofing systems, and other materials to construct roofs.
  • Inspected existing roofs for damage or leaks and applied sealants when necessary.
  • Repaired damaged areas of the roof using tar and other waterproofing materials.
  • Measured and cut materials according to specifications with hand tools such as hammers, saws, chisels.
  • Removed old roof coverings in preparation for new installations.
  • Maintained accurate records of completed jobs including measurements and material used.
  • Provided guidance and instruction to apprentices on proper techniques related to roofing work.
  • Performed preventive maintenance on tools and equipment used in job activities.
  • Attended safety meetings to ensure compliance with all safety regulations.
  • Received deliveries of supplies needed for job completion at various sites.
  • Loaded and unloaded trucks with building materials required for each job site.
  • Operated power tools such as nail guns safely in order to complete tasks quickly and efficiently.
  • Ensured that all working surfaces were clean before beginning each task.
  • Assisted in loading debris from tear-off projects onto dumpsters or trucks.
  • Communicated effectively with customers regarding progress updates throughout project duration.
  • Resolved customer complaints by providing appropriate solutions within a timely manner.
  • Followed company policy regarding hazardous waste disposal procedures.
  • Implemented safety protocols during every phase of the job process.
  • Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
  • Participated in all phases and types of commercial roofing.
  • Followed manufacturer specifications to remove old roofing materials and install new roofs.
  • Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.

Education

High School Diploma -

Aplington Parkersburg High School
Parkersburg, IA
08-1985

Skills

  • Recruiting and interviewing
  • Product and service knowledge
  • Task Delegation
  • Staff Supervision
  • Project management abilities
  • Sales Growth
  • Orientating and training
  • Orientation and training
  • Staff Training and Development
  • Team motivation
  • Retail Operations
  • Negotiation
  • Policy administration
  • Money Handling
  • Policy Enforcement
  • Tinker and fixer (electronic and machines)
  • Truck loading
  • Safety Monitoring
  • Raw material handling
  • Machinery Operations
  • Loading and unloading
  • Workplace organization
  • Safe Chemical Handling
  • Sorting and Labeling

Timeline

Assistant Manager

Troves n Treasure
11.2020 - Current

Garbage Loader

D &L Sanation
08.2012 - 05.2019

Loaded Cups

Kraft Jello
02.2007 - 06.2012

Farming

Milton Hyide
04.2005 - 06.2012

Roofer

Private Owned
03.1989 - 03.2004

High School Diploma -

Aplington Parkersburg High School
Alan Roske