Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Scott

Fate

Summary

Professional manager with track record of overseeing multiple units effectively. Skilled in strategic planning, operational efficiency, and driving team performance. Focused on fostering collaboration and adapting to changing needs to achieve results. Strong communicator with commitment to excellence and reliability in every task.

Overview

16
16
years of professional experience

Work History

Multi-Unit Manager

Aarons
01.2024 - 01.2025
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Collaborated with sales teams to identify new opportunities, driving revenue growth.
  • Strengthened relationships with key clients, leading to increased repeat business.
  • Streamlined account management processes for better organization and time management.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Multi-Unit Manager

American Freight
01.2018 - 01.2024
  • Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
  • Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
  • Enhanced employee satisfaction through the development of comprehensive training programs and performance evaluations.
  • Improved customer experience across all locations by conducting regular audits, analyzing feedback, and addressing areas for improvement.
  • Led multi-unit teams through periods of change while maintaining high levels of productivity and morale.
  • Established key performance indicators for each location, tracking progress towards organizational objectives regularly.

Store Manager

Office Depot
01.2011 - 01.2018
  • Conducted regular performance evaluations of staff members, providing constructive feedback and coaching for continuous improvement.
  • Oversaw all aspects of daily store operations including scheduling, budgeting, payroll processing, and policy enforcement.
  • Managed profit margins by carefully analyzing financial reports, identifying areas of opportunity for cost reduction or revenue growth.
  • Developed and executed district-wide training programs for store managers, improving overall management skills within the region.
  • Collaborated with corporate marketing teams on promotional events, driving foot traffic and boosting brand awareness.
  • Reduced employee turnover rates by creating comprehensive training plans tailored to individual needs based on skillsets gaps identified during evaluations.

Store Manager

Dollar General
01.2010 - 01.2011
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Operations Manager

Kohl’s Department Store
01.2009 - 01.2010
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Education

GED -

Howard College
Big Spring, TX

Skills

  • Leadership
  • Communication Skills
  • Business Process Improvement
  • Ability to Work Under Pressure
  • Decision Making
  • Time Management
  • Email & Social Media Marketing
  • Marketing Strategy Development
  • Operations management
  • Sales growth
  • Staff development
  • Employee engagement

Timeline

Multi-Unit Manager

Aarons
01.2024 - 01.2025

Multi-Unit Manager

American Freight
01.2018 - 01.2024

Store Manager

Office Depot
01.2011 - 01.2018

Store Manager

Dollar General
01.2010 - 01.2011

Operations Manager

Kohl’s Department Store
01.2009 - 01.2010

GED -

Howard College

Similar Profiles

CREATE PROFILE
Alan Scott