Alan Share
East Islip,NY
Summary
Adept at troubleshooting and team building, I significantly enhanced customer satisfaction and crew productivity at Waterway Inc. Leveraging strong diagnostic and interpersonal skills, I led improvements in safety protocols and efficiency, demonstrating unparalleled reliability and a commitment to excellence in every task.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Restaurant Busser
Lessing's Food Service
02.2017 - 03.2020
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
Barback
Lessing's Food Service
07.2022 - 04.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Replaced empty kegs and soda syrups.
Crew Chief
Waterway Inc
05.2022 - 05.2024
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on machines and equipment.
- Supervised daily operations, leading to smoother project execution and timely completions.
- Implemented and improved processes to improve crew productivity and performance.
- Communicated effectively with clients, addressing concerns promptly to maintain strong working relationships.
- Led by example, demonstrating commitment and professionalism in all tasks.
- Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
Technician
Mosquito Joe
06.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Education
High School Diploma -
East Islip High School
East Islip, NY06-2021
Skills
- Troubleshooting
- Maintenance and repairs
- Customer interaction
- Repair services
- Customer rapport
- Problem-solving abilities
- Multitasking
- Reliability
- Team building
Certification
- Firefighter 1
- CPR certified
Timeline
Technician
Mosquito Joe
06.2024 - Current
Barback
Lessing's Food Service
07.2022 - 04.2023
Crew Chief
Waterway Inc
05.2022 - 05.2024
Restaurant Busser
Lessing's Food Service
02.2017 - 03.2020
High School Diploma -
East Islip High School
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