Alan Shipp
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Safelite Auto Glass
09.2023 - Current
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Store Manager
Safelite Auto Glass
02.2022 - 07.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Auto Glass Technician
Safelite Auto Glass
08.2020 - 10.2022
- Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
- Enhanced safety by identifying and addressing potential windshield hazards before they escalated.
- Reduced vehicle downtime for clients with prompt completion of auto glass projects.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Assisted customers with insurance claims, streamlining the process for a hassle-free experience.
- Developed lasting client relationships by delivering exceptional service and follow-up care.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Managed inventory efficiently, reducing waste while maintaining sufficient stock levels for daily operations.
- Implemented time-saving strategies that improved productivity without compromising quality or safety standards.
Education
High School Diploma -
Clinton High School
Clinton, IA04.2017
Skills
- Stock management
- Operations Oversight
- Records Management
- Store Organization
- Department Oversight
- Customer Relations
Timeline
Assistant Store Manager
Safelite Auto Glass
09.2023 - Current
Assistant Store Manager
Safelite Auto Glass
02.2022 - 07.2023
Auto Glass Technician
Safelite Auto Glass
08.2020 - 10.2022
High School Diploma -
Clinton High School