Alan Tapia-Hernandez
Overview
10
10
years of professional experience
Work History
Tax Specialist II
HdL Companies
Fresno
09.2023 - Current
- Process and review tax returns, forms, applications, and payments daily.
- Analyzed taxpayer data for accuracy and compliance, contributing to improved regulatory adherence.
- Thorough knowledge, interpretation and application of the local tax and business license ordinances.
- Resolved revenue discrepancies by identifying issues, explaining solutions, and communicating effectively with stakeholders.
- Delivered customer service to taxpayers, businesses, and the public via phone and email, ensuring clear communication and support.
Office Assistant/Vehicle Reconditioning
Speed Max
Fresno
11.2022 - 06.2023
- Inspected car lot to verify readiness and maintenance of vehicles for sale.
- Sourced and ordered parts required for in-house mechanic repairs.
- Coordinated appointments for vehicle servicing at designated auto shops.
- Photographed and uploaded all cars to business website.
Service Agent
Enterprise Rent-A-Car
Clovis
11.2019 - 07.2021
- Transported customers to and from office, ensuring convenient service.
- Provided friendly assistance to customers, improving overall satisfaction.
- Cleaned and inspected cars, enhancing quality of rental experience.
Accounting Assistant
La Playita Restaurant
Hanford
03.2016 - 08.2019
- Processed checks and organized invoices for timely business payments.
- Totaled timecards and calculated bi-weekly payroll for employees.
- Supported restaurant staff during peak hours to maintain service efficiency.
Education
Bachelor of Business Administration - Information Systems
California State University, Fresno
Fresno, CA05-2023
Skills
- Tax Compliance Oversight
- Tax Software Utilization
- Tax Filing Systems
- Data Analysis Techniques
- Experience in SQL
- Process Mapping
- Data interpretation
- Problem solving
- Issue resolution
- Customer relationship management
- Team collaboration
- Effective communication
- Fluent in Spanish
- Technical proficiency
Timeline
Tax Specialist II
HdL Companies
09.2023 - Current
Office Assistant/Vehicle Reconditioning
Speed Max
11.2022 - 06.2023
Service Agent
Enterprise Rent-A-Car
11.2019 - 07.2021
Accounting Assistant
La Playita Restaurant
03.2016 - 08.2019
Bachelor of Business Administration - Information Systems
California State University, Fresno