Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Security Officer
Shield Protective Services LLC.
12.2019 - 04.2023
Patrolled and secured industrial and commercial premises to prevent intrusions.
Surveilled all areas within the facility to identify suspicious behavior.
Improved overall security by conducting regular patrols and monitoring 41 surveillance cameras.
Documented all security-related situations and submitted in-depth reports to the Supervisor.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Radiation Technician Aide
Endeavor Health Highland Park Hospital
07.2019 - 12.2019
Assisted in preparing patients for various radiologic examinations.
Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
Promoted patient satisfaction through compassionate care and effective communication during all stages of the imaging process.
Maintained examination rooms and restocked medical and radiologic supplies.
Sale Associate
The North Face Inc.
11.2018 - 07.2019
Answer incoming telephone calls to provide information about products, services, store hours, policies, and promotions
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
Retained products, service and company policy knowledge to serve as a recourse for both coworkers and customers
Offered products and service consultation and employed upselling techniques
Sold various products by explaining unique features and educating customers on proper application.
Sale Associate
Under Armour Inc.
06.2017 - 11.2018
Answer incoming telephone calls to provide information about products, services, store hours, policies, and promotions
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
Retained products, service and company policy knowledge to serve as a recourse for both coworkers and customers
Offered products and service consultation and employed upselling techniques
Sold various products by explaining unique features and educating customers on proper application.
Back Line Cook
Arby’s
06.2015 - 08.2015
Completed workstation set up and break down and disposed of leftover food at end of shift
Kept stations stocked and ready for use to maximize productivity
Restocked all food items throughout the shift to guarantee cooks had all necessary ingredients needed for service
Accurately measured ingredients required for specific food items to reduce waste.
Education
Exercise Science -
University of Toledo
Toledo, OH
Criminal Justice -
University of Phoenix
Phoenix, AZ
Certificate - Police Academy
College of Dupage
Glen Ellyn, IL
08.2023
Associates in Science -
College of Lake County
Grayslake, IL
05.2019
Skills
Observant
First Aid and CPR Certified
Investigation skills
Report Writing
Vigilant and Watchful
Conflict de-escalation
Relationship building
Integrity and Honesty
Experienced with Tyler Technology, Quicket Solutions, EnRoute CAD system, Axon, Flock Safety, and ShotSpotter