Open To Work
ALAN THOMAS
Information Security Professional
San Antonio,TX
Work Preference
Summary
Results-driven IAM professional with over 5 years of experience managing the complete identity lifecycle, specializing in automated provisioning, de-provisioning, and intricate entitlement mapping. Demonstrated expertise in enforcing the Principle of Least Privilege (PoLP) and Separation of Duties (SoD) across enterprise-level applications and data systems, ensuring compliance with regulatory standards including SOX and GDPR. Adept at implementing innovative solutions that enhance security protocols while streamlining identity management processes. Committed to fostering a secure digital environment that supports organizational goals and mitigates risk.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Information Security Analyst (IAM Specialist)
TSR Consulting Services
01.2025 - 12.2025
- Large-Scale Governance: Executed periodic entitlement reviews for hundreds of enterprise applications, ensuring 100% alignment with the Principle of Least Privilege and SoD.
- Data Intelligence: Designed and analyzed complex ad-hoc reports for high-priority special projects, providing leadership with actionable data on access trends and risks.
- High-Velocity Operations: Managed high-volume, time-sensitive access requests via email and ServiceNow, consistently meeting tight SLAs across multiple business sectors.
- Risk Mitigation: Performed pre-production impact studies and QA data reviews to identify and remediate security gaps before system deployment.
- Process Management: Leveraged ServiceNow for end-to-end ticket processing, escalation tracking, and detailed audit log reviews.
- Collaborated with cross-functional teams to develop and implement strategic initiatives.
- Analyzed security incidents to identify vulnerabilities and recommend remediation strategies.
- Developed and implemented security policies to safeguard sensitive data and maintain compliance.
Information Security Analyst (IAM Token Ops)
RMS Computer
03.2022 - 12.2024
- Demonstrated a comprehensive understanding of CITI products, processes, and policies, ensuring compliance with company standards and protocols.
- Independently managed over complex escalations and issues by leveraging key information security administration practices, delivering exceptional customer service, and supporting severity escalation management.
- Processed over 6000 entitlement and compliance review requests, as well as incident and change management tasks, for CITI's global customer base, handling bulk requests and housekeeping assignments with efficiency and accuracy.
- Created, modified, and deleted over 50000 user profiles across various CITI applications and systems to maintain proper access control.
- Ensured strict adherence to service-level objectives (SLOs) for request processing, consistently meeting individual and team performance targets.
- Utilized advanced information security administration tools to enhance operational effectiveness and maintain data integrity.
- Assisted with onboarding and training new team members, promoting effective team collaboration and knowledge sharing.
- Performed additional tasks as assigned by direct managers, supervisors, or functional heads to support the organization’s broader objectives.
- Self-motivated, with a strong sense of personal responsibility.
Information Security Analyst (IAM)
RMS Computer
11.2019 - 03.2021
- Processed over 9,000 user entitlement provisioning requests and resolved more than 2,000 user access requests across 12 applications, supporting over 8,000 Citi stakeholders.
- Collaborated with over 60 Citi stakeholders to onboard and offboard applications for 15 key projects.
- Led application onboarding for five major projects by facilitating kickoff meetings with stakeholders and conducting quality assurance reviews to ensure accuracy, compliance, and project integrity.
- Monitored stakeholder responsibilities and progress for 15 initiatives, coordinating 80+ meetings and hosting system demos to enhance engagement and alignment.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Business Administration - Cybersecurity
The University of Texas At San Antonio
San Antonio, TX05-2019
Skills
- Client engagement
- Advanced problem-solving
- Analytical thinking
- Record-keeping proficiency
- Thorough quality assurance
- Cross-functional teamwork
- Regulatory compliance oversight
- Effective time management
- Business continuity strategy
- Proactive risk assessment
- Logical problem-solving skills
Certification
CompTIA Security +
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Information Security Analyst (IAM Specialist)
TSR Consulting Services
01.2025 - 12.2025
Information Security Analyst (IAM Token Ops)
RMS Computer
03.2022 - 12.2024
Information Security Analyst (IAM)
RMS Computer
11.2019 - 03.2021
Bachelor of Business Administration - Cybersecurity
The University of Texas At San Antonio