Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Generic

Alan Thompson

Grand Blanc,MI

Summary

Results-driven engineering leader with comprehensive expertise in building systems maintenance and strategic operational planning. Consistently delivers measurable improvements in team performance and cost efficiency across the industrial portfolio.

Orchestrated technical maintenance programs resulting in significant operational cost reductions while maintaining exceptional service delivery standards. Developed and implemented innovative maintenance strategies that enhanced team productivity and facility performance metrics. Established myself as a trusted Maintenance Subject Matter Expert, providing critical guidance on complex engineering challenges across multiple facilities. Cultivated high-performing teams through focused mentoring and coaching, improving both technical capabilities and professional development. Championed the implementation of industry best practices and innovation initiatives that strengthened JLL's competitive advantage.

Overview

16
16
years of professional experience
1
1
Certification

Work History

National Engineering Manager

JLL Industrials
05.2023 - Current
  • Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
  • Enhanced overall team productivity with continuous training and mentoring of junior engineers.
  • Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
  • Managed risk assessments during project planning phases, proactively mitigating potential issues before they arose during execution stages.
  • Subject Matter Expert for Facility Maintenance, Powerhouse Operations and Maintenance, and Wastewater Operations and Maintenance.
  • Leverage energy savings and rebate activities.
  • Lead Planned, Reactive, Condition based and Predictive based maintenance.
  • JCAP Lead for the GM Account, providing coaching for self-assessment process, CAPA closure for site level Corrigo Work Orders and account level CMO Events for 33 sites.
  • Support innovation and best practice initiatives as reviewer and approver for ideaHub application.
  • Support Account Led Innovation Open House by demonstrating innovation and best practice products and services to our client and JLL leadership.

Regional Operations Director

JLL Industrials
07.2021 - 05.2023
  • Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Enhanced customer satisfaction through effective communication and problem-solving strategies.
  • Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
  • Manage KPI deliverables for my region that includes three manufacturing and one engineering technical center.
  • Maintain fiscal and employee management responsibilities.
  • Provide technical support for service agreement scope alterations, renewals, and new business pursuits. Ensure labor skill sets, and contracted services can meet minimum code enforcement and client requirements for planned and reactive maintenance functions. Present technical business plan details for maintenance and operations for new business pursuits.

Sr. Facilities Manager

JLL Industrials
03.2017 - 06.2021
  • Improved overall facility efficiency by implementing streamlined maintenance processes and procedures.
  • Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
  • Implemented training and maintained documentation for staff certifications.
  • Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
  • Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
  • People Leader for direct hire and contracted services employees to satisfy service agreement scope. Responsible for KPI performance for Landscaping and Snow, Housekeeping, Technical Machine Cleaning, Facility, Powerhouse, and Wastewater maintenance and operation, Contracted Services for various statutory requirements.
  • Support High Value Talent Mentoring Program, annual performance rating calibration and succession planning processes with non-biased and data driven methods.

Facility Operations Manager

JLL Industrials
04.2012 - 03.2017
  • Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
  • Reduced operational costs through effective resource management and strategic planning.
  • Improved asset utilization rates by implementing real-time monitoring systems and efficient space allocation strategies.
  • Coordinated with external contractors for necessary repairs or upgrades, ensuring minimal impact on daily operations.
  • Support Client Global Manufacturing System Process encompassing Safety, People Quality, Response, Cost and Environment.

Operations Manager

JLL Industrials
10.2009 - 05.2012
  • Supervised operations staff to keep employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Responsible for daily operation for facility maintenance, housekeeping, landscaping and snow, tiered supplier contractor services, and employee management and supervision.

Education

Associate of Applied Science - Engineering

General Motors Technical Education Program
Milford, MI

Skills

  • Project management
  • Strategic planning
  • Coaching and mentoring
  • Maintenance SME
  • Budget Manager
  • CRL
  • FMP
  • JCAP Lead for the GM Account
  • Professional people leader and mentor
  • Champion for Innovation and Best Practice
  • Advocate for Technical Training and Skilled Trades Training

Accomplishments

    Client Relationship Management Technical Leadership

    Fostered exceptional client relationships at General Motors through strategic engagement at all organizational levels: Built trusted partnerships with executive leadership including Directors, Plant Managers, and Engineering Group Managers through consistent delivery of value-driven solutions. Navigated complex stakeholder dynamics by establishing productive working relationships with Facility Managers, Department Managers, and technical engineering teams. Developed meaningful connections with UAW representatives from frontline Tradesmen to Local and Regional Presidents based on mutual respect and transparent communication

    Recognized within JLL as a Maintenance Subject Matter Expert, delivering specialized insights that directly impact operational excellence and client satisfaction. Implemented Practical Problem Solving methodologies that streamline processes and generate measurable improvements in facility performance. Leverage extensive hands-on technical experience combined with ongoing professional development to drive continuous innovation in maintenance strategies. Demonstrate unwavering commitment to knowledge expansion through active participation in specialized training and industry advancement opportunities

    In my JLL career, I have developed a strong rapport with my General Motors client where I have interfaced with Directors, Engineering Group Managers, Facility Managers, Plant Managers, Department Managers, Engineers, and all ranks of the UAW from Tradesmen up through Local and Regional Presidents. I have developed respectful relationships built on ethics and transparency.

    I have established myself as a technical Subject Matter Expert for Maintenance and Practical Problem Solving. I bring years of hands on practical experience and knowledge gained through training and openness to continuous learning.

    I have completed the Facility Management Professional (FMP) training course offered through IFMA.

    I have completed the Certified Reliability Engineer Course offered through

    Reliability Web's Association of Asset Management Professionals (AMP).

Affiliations

Facility Management Professional

Certified Reliability Leader

Certification

Certified Reliability Leader, Association of Asset Management Professionals, Jan 2025

Facility Management Professional, IFMA, Nov 2023

Individual Builder License, Michigan Department of Licensing and Regulatory Affairs Bureau of Construction Codes, 2008 to present


Languages

English
Native or Bilingual

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Volunteer Work through Church and Knights of Columbus
  • I participate in a variety of outdoor recreational activities

Timeline

National Engineering Manager

JLL Industrials
05.2023 - Current

Regional Operations Director

JLL Industrials
07.2021 - 05.2023

Sr. Facilities Manager

JLL Industrials
03.2017 - 06.2021

Facility Operations Manager

JLL Industrials
04.2012 - 03.2017

Operations Manager

JLL Industrials
10.2009 - 05.2012

Associate of Applied Science - Engineering

General Motors Technical Education Program