Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alan Toledo

San Marino,CA

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Human Resources Manager

The Gooden Center
12.2022 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods by 30%.
  • Organized and led staff orientation programs and training to promote collaboration
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset

Operations Manager

The Gooden Center
03.2019 - 12.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans, which lead to 5% of staff receiving promotions into other departments.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Developed systems and procedures to improve operational quality and team efficiency

Safety Officer

The Gooden Center
02.2015 - 03.2019
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries on a monthly basis in seven different locations.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely and decreased employee injuries by 20%.
  • Served as the primary liaison between regulatory agencies and the organization during inspections, resulting in favorable outcomes for the business.
  • Inspected worksites, practices, and gear for compliance with established safety standards
  • Recognized, documented, and advised on removal of hazards
  • Responded to any emergencies as instructed and with utmost efficiency

Education

Bachelor of Arts - Organizational Leadership

Arizona State University
Phoenix, AZ
10.2024

Skills

  • HR policies and procedures
  • Employee Relations
  • Microsoft Office proficiency
  • Training and mentoring
  • Records Management
  • Benefits and compensation management
  • Leadership Development
  • Staff Management
  • Performance Assessment
  • Employee Handbook Development
  • Employee Onboarding
  • Dispute Mediation

Certification

  • Human Resource Management Training - Cornell University

Languages

Spanish
Native or Bilingual

Timeline

Human Resources Manager

The Gooden Center
12.2022 - Current

Operations Manager

The Gooden Center
03.2019 - 12.2022

Safety Officer

The Gooden Center
02.2015 - 03.2019

Bachelor of Arts - Organizational Leadership

Arizona State University
  • Human Resource Management Training - Cornell University
Alan Toledo