Work Preference
Overview
Summary
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Alan Ulicny

North Tonawanda

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Customer Quality Engineer IIQuality Engineer IIProcess Engineer - Documentation Group

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Buffalo, NY
Open to relocation: No

Salary Range

$96000/yr - $145000/yr

Important To Me

Company CulturePersonal development programsHealthcare benefitsWork from home option

Overview

11
11
years of professional experience
2
2
Certifications

Summary

Quality engineer with proven analytical and leadership skills focused on enhancing production quality. Achieved a significant increase in key quality KPIs from 80% to 96% while fostering strategic customer relationships. Guided cross-functional teams in implementing corrective actions to drive operational excellence.

Work History

Customer Quality Engineer II

Advanced Energy
Lockport
01.2024 - 01.2026
  • Cultivated strategic relationships with major customers to address product quality at the corporate level.
  • Generated 8D and failure analysis reports from RMAs, driving corrective actions through SCAR processes.
  • Led weekly FA coordination meetings with multiple international partners and customers.
  • Presented comprehensive reports on local and international quality metrics to stakeholders.

Quality Engineer II

Advanced Energy
Lockport
01.2021 - 01.2024
  • Acted as lead quality engineer in both national and international RCCA and CAPA cross-functional teams.
  • Supervised quality inspection team, implementing cross-training regimen to enhance flexibility and responsiveness to production needs.
  • Raised main production Quality KPI from 80% to 96% in 18mo.
  • Executed Quality Manager responsibilities, ensuring continuity of quality processes during manager's dual role in operations and quality.
  • Corporate trained in 'Problem-Solving Techniques' leading to a 'Subject Matter Expert' classification.
  • Site-lead for corporate quality initiatives and report-outs to the corporate quality.
  • Developed and maintained manufacturing KPI data to monitor performance trends and identify improvement opportunities.
  • Reduced ageing (75%) and number of outstanding RMAs (45%).

Process Engineer - Documentation Group

IMA Life
Tonawanda
01.2015 - 01.2020
  • Documentation Process Engineer for a manufacturer of Industrial freeze-dryers.
  • Developed and updated technical documentation for compliance and reporting.
  • Facilitated reviews of process, training, and procedural documentation to ensure accuracy and adherence to standards.
  • Collaborated with engineering group to enhance manufacturing operations.

Education

Bachelor of Engineering - Materials Science and Engineering

Youngstown State University
Youngstown, Ohio

Skills

  • CAPA implementation
  • Cross-functional coordination
  • Quality auditing
  • 8D problem solving
  • Root cause analysis
  • Failure analysis
  • Non-conformance processes
  • Complaint resolution
  • Quality reporting
  • Data analysis
  • KPI development
  • Continuous improvement
  • Improvement planning
  • Inspection methods
  • Documentation and reporting
  • Cross-functional coordination
  • Cross-functional collaboration
  • Team leadership
  • Problem-solving techniques
  • Strategic thinking
  • Documentation and reporting

Certification

Certified Lean Practitioner

Timeline

Customer Quality Engineer II

Advanced Energy
01.2024 - 01.2026

Quality Engineer II

Advanced Energy
01.2021 - 01.2024

Process Engineer - Documentation Group

IMA Life
01.2015 - 01.2020

Bachelor of Engineering - Materials Science and Engineering

Youngstown State University

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Alan Ulicny