Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
17
17
years of professional experience
Work History
Operations Manager
United Central Industrial Supply
04.2021 - Current
Streamlined inventory management processes to enhance order fulfillment efficiency.
Developed and implemented standard operating procedures for warehouse operations.
Trained and mentored staff on best practices for safety and productivity.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Analyzed operational workflows to identify areas for continuous improvement.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Developed strong relationships with clients, resulting in increased loyalty and repeat business.
Managed daily branch operations for optimal productivity and customer satisfaction.
Operations Supervisor
SAVAGE SERVICES INC
10.2017 - 11.2021
Oversaw daily operations, ensuring compliance with safety and quality standards.
Trained and mentored team members on best practices and operational procedures.
Implemented process improvements that enhanced workflow efficiency and reduced bottlenecks.
Led cross-functional teams in problem-solving initiatives to address operational challenges effectively.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Conducted regular safety audits, identifying hazards and recommending corrective actions to enhance operational safety.
Streamlined reporting processes for safety violations, improving response time and accountability within teams.
Participated in safety meetings by answering questions from staff members.
Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
Evaluated new tools or equipment for safety concerns, ensuring proper training and guidelines were in place prior to implementation.
Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities.
Maintenance Technician
MAX Environmental
06.2008 - 04.2011
Conducted routine inspections to identify maintenance issues and ensure equipment reliability.
Repaired and replaced faulty components to maintain optimal operational efficiency.
Implemented preventative maintenance schedules to reduce downtime and extend equipment lifespan.
Collaborated with team members to troubleshoot complex system failures and develop effective solutions.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.