Alan Vega
Alton,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Picker & Packer
Gerber Manufacturing
06.2023 - Current
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Customer Service Representative
TruGreen Lawn Care
01.2022 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Restaurant Busser
Corner Bakery Cafe
01.2019 - 12.2019
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Floor Associate
Target
10.2017 - 03.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor of Applied Science in Information Technology - Computer And Information Technologies
South Texas College
Mcallen, TXAssociate of Arts - Graphic Arts
South Texas College
Mcallen, TX12.2017
High School Diploma -
Nikki Rowe High School
McAllen, TX05.2014
Skills
- Enter Data
- Order Picker Equipment
- Quality Inspections
- Container Building and Sealing
Certification
- Google IT Support Certificate, Google - November 25, 2022
- Google Project Management, Google - April 29, 2023
- Google Data Analytics, Google - April 27, 2023
Languages
Spanish
Native or Bilingual
Timeline
Picker & Packer
Gerber Manufacturing
06.2023 - Current
Customer Service Representative
TruGreen Lawn Care
01.2022 - 05.2022
Restaurant Busser
Corner Bakery Cafe
01.2019 - 12.2019
Floor Associate
Target
10.2017 - 03.2018
Bachelor of Applied Science in Information Technology - Computer And Information Technologies
South Texas College
Associate of Arts - Graphic Arts
South Texas College
High School Diploma -
Nikki Rowe High School