Alan Wall
Realtor
Winter Garden,FL
Summary
Experienced Sales Consultant with a strong background in real estate sales. Adept at engaging customers through face-to-face interactions and virtual Zoom presentations. Consistently surpasses monthly and yearly sales targets by delivering exceptional customer service and effectively managing time. Skilled in ensuring buyer satisfaction, closing transactions promptly, and generating owner referrals. Proven track record of boosting community traffic by fostering relationships with local realtors and Real Estate Brokerages through targeted marketing initiatives.
Overview
20
20
years of professional experience
Work History
VIP Specialist Consultant
Wyndham Worldwide Corporation
02.2024 - Current
- Daily use of SalesForce CRM to prospect, market, schedule and confirm sales presentations using Zoom
- Utilize Wyndham consultative sales process consistently to achieve daily and monthly sales targets
- Implemented innovative solutions, enabling owners to overcome complex challenges and achieve their goals.
- Collaborated with internal departments and external partners to create purchase proposals along with credit approvals using secured Navigator and DocuSign platforms
- Ensured excellent customer satisfaction with consistent follow up practices, as well as generate new business from owner referrals
- Mentored junior consultants, fostering a supportive learning environment that contributed to team success.
New Home Sales Consultant
Kb Home Orlando
01.2023 - 12.2023
- Daily duty follow proven KB Home sales process with every prospect via set marketing team appointments as well as walk in prospects
- Prepared community for daily sales operation, ensuring sales collateral for 17 floor plans.
- Professional Consultation with prospective clients regarding current market conditions, their specific needs, pricing, design center interior options, and mortgage products with preferred internal lender
- Created and reviewed details of real estate purchase contract and mortgage pre-approval process with clients to ensure a seamless transaction
- Coordinated home progress meetings once a week with buyers, construction supervisors, mortgage officers and realtors to facilitate smooth closings resulting in high customer satisfaction surveys
- Developed and implemented marketing strategies monthly including realtor events and onsite presentations at local brokerages to maximize exposure and attract new realtor partnerships
Realtor
EXP REALTY
05.2020 - 01.2023
- Delivered strategic consultative presentations to homeowners and home buyers throughout central Florida
- Negotiated purchase contracts between buyers and sellers with efficiency and transparency to maximize profits
- Created email campaigns for sales, purchases and potential new clients using Stellar MLS platform.
- Coordinated various aspects of real estate transactions such as open houses, inspections, appraisals, and financing arrangements, minimizing delays and challenges for both sellers and buyers
- Maintained detailed lists in KVCore CRM.
New Home Sales Consultant
MI Homes Inc.
09.2019 - 05.2020
- Performed face to face and virtual consultative sales presentations demonstrating benefits of building with MI Homes
- Achieved companies highest levels of new home owner satisfaction surveys post real estate closing
- Advocated to buyers specific 1 of 16 specific floor plans. based on needs and wants
- Consulted with buyers on all stages of building a new construction home aincluding mortgage options and financing process
- Arranged weekly appointments for builder buyer conferences, construction start dates, pre drywall meetings, all home inspections and closing dates of new homes.
- Daily follow up using phone and email with past prospects, referrals and current owners using CRM system to generate new business.
- Off site presentations with regional real estate brokers and their teams multiple times a month
- Prepared community for daily sales operation
Corporate Sales Agent
Marriott Vacations Worldwide
08.2017 - 09.2019
- Inbound and outbound direct sales advisor for vacation club owners and prospects
- Daily use of Siebold/Oracle CRM systems/Outlook/Word doc platform to track efficiencies
- Daily responsibilities included responding in a timely manner to inbound calls from company website, performing sales presentations detailing features and benefits of ownership with Marriott.
- Calling existing owners to advise of upgrade options and enhancements to the ownership program while increasing revenue for the company
- Follow up with existing and new owners to ensure owner satisfaction to generate referrals.
Disney Vacation Club Sales Guide
The Walt Disney Company
04.2014 - 08.2017
- Extensive sales, customer engagement and onstage presence through Disney University training program
- Daily sales presentation with prospects face to face to present benefits of Disney membership
- Performed outbound and inbound phone calls. and reviewed current sales promotions with members and prospective owners
- Followed up with past Disney members resulting in future sales and member satisfaction
- Utilized the Salesforce system platform
- Met and exceeded 2.5 million dollars annual sales goal
Sales Consultant
Hilton Worldwide
01.2010 - 08.2014
- Multi Million-dollar producing timeshare sales agent Presented vacation ownership to prospective buyers in a face to face sales atmosphere and over the phone. Create new sales using Salesforce sales platform over the phone.
- Delivered positive, consultative sales presentations.
- Emphasized product features based on analysis of customers' needs.
- Managed contracts, negotiations and all aspects of sales to finalize purchase Input of sales contracts and submitted orders for processing directly to quality assurance division.
- Achieved Hilton High level of client satisfaction Award.
Sales Manager
Wyndham Worldwide
01.2008 - 01.2010
- Daily responsibilities included opening sales floor, managing high show ratio for appointments with marketing team, supervising 50 person sales team, exceed and meet daily sales targets, daily customer follow up.
- Interviewed, hired, trained, coached, managed and mentored resort sales team.
- Communicated regularly with territory, regional directors and strategic managers for daily support and strategic planning.
- Supported the sales team in writing proposals and closing new contracts.
Sales and Sales Management
Wyndham Worldwide
03.1999 - 12.2007
- Multi Million dollar producer every year with a high level of customer satisfaction
- Assisted in supervising a sales floor of 125 Sales agents daily
- Managed a personal sales team of 15 sales associates.
- Worked side by side with resort team, food and beverage, child care and marketing team to ensure top experiences for 150 to 200 prospects daily.
- Supported the sales team in goal setting, writing proposals, continuing training as well as closing new contracts.
- Reviewed individual team members closing efficiency on a monthly, weekly and daily level to meet or exceed sales targets.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Education
Associate of Science - Golf Course Operation And Grounds Management
Horry-Georgetown Technical College
Conway, SC05.2002
Skills
- Collaborative team player
- Strong organizational abilities with a focus on detail
- Strong customer follow-up skills with Excellent knowledge of Microsoft, Excel spreadsheets, Word Document and Outlook platforms
- Goal-oriented, very Competitive and self-motivated
- Proficient with Salesforce, Oracle, Pivotal and multiple CRM systems
Awards
- KB Home Sales Representative of the Month for February, March and April 2023
- Recipient 2023 GOBA Major Achievement Million Dollar circle award
Timeline
VIP Specialist Consultant
Wyndham Worldwide Corporation
02.2024 - Current
New Home Sales Consultant
Kb Home Orlando
01.2023 - 12.2023
Realtor
EXP REALTY
05.2020 - 01.2023
New Home Sales Consultant
MI Homes Inc.
09.2019 - 05.2020
Corporate Sales Agent
Marriott Vacations Worldwide
08.2017 - 09.2019
Disney Vacation Club Sales Guide
The Walt Disney Company
04.2014 - 08.2017
Sales Consultant
Hilton Worldwide
01.2010 - 08.2014
Sales Manager
Wyndham Worldwide
01.2008 - 01.2010
Sales and Sales Management
Wyndham Worldwide
03.1999 - 12.2007
Associate of Science - Golf Course Operation And Grounds Management
Horry-Georgetown Technical College
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