Highly experienced Human Resource Executive with 15+ years of expertise driving organizational growth and effectiveness by generating and executing strategic, corporate home resources initiatives. Articulate leader and trusted advisor who connect with others at all levels to align people, skills, and growth capacity to fulfill organization needs. Excel at escalating employee performance, engagement, and satisfaction by forging strong employee relations, promoting work-life balance, and building competency through professional development. Proactive change champion, facilitating personnel integrations, as well as systems and technology transitions that boost efficiency and productivity. Innovative and collaborative – conceiving, driving, and analyzing solutions to business challenges. Highly skilled Integration Manager with deep knowledge in overseeing technical projects from conception to completion. Possess strong leadership capabilities, able to coordinate cross-functional teams and manage complex system integrations effectively. Demonstrated success in troubleshooting, maintaining operational efficiency and implementing strategic integration plans for business growth. Noteworthy ability to contribute positively to team dynamics by exhibiting strong engagement skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HR Compliance Consultant. Legal
Northside Hospitals
Atlanta, GA
12.2023 - Current
Manage employee relations and investigations, support all Senior Human Resources Managers in day-to-day activities, and collaborate with other supervisors to draft and review warning letters and corrective action plans
Manage hospital inspection surveys with The Joint Commission, the Solicitor's Office, and the U.S.
Attorney's Office, state insurance commissions, and other federal or state regulatory agencies concerning investigations, enforcement policies, legislative/regulatory impact, and other matters of joint interest
Serves as Human Resources continuous readiness liaison and monitors and reports compliance with Human Resources standards, regulations, and laws to identified leadership, leadership and administrative groups and committees
Manage employee file audits process to ensure compliance with Human Resources standards for maintenance of required documentation for employees, agency and contract staff, licensed independent practitioners, vendors, students, and volunteers (job requirements, verification of licensure, certification, registration, orientation, training and education, competency assessment, and evaluation of performance)
Reports monthly aggregate data to HR Compliance
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; prepares, recommends, and reviews policies and practices to maintain compliance
Collaborate with hospital departmental leaders to understand skills and competencies required for job openings
Oversee employee relation investigations and facilitate effective communications and collaborative problem solving strategies to prevent or resolve employee relations issues under the direction of the HRBP
HR Business Partner, Compliance & Legal
IBM - International Business Machines Corporation
09.2021 - 12.2023
Company Overview: Remote
Built and deployed Human Resources team and functions, hiring and placing 200+ employees over 4 months, and developing job descriptions, training programs and employee handbooks for clients’ services
Led HR professionals in GA, MS, AL, CA, NY, PA, IL, NC, SC, AZ, TX, India, Mexico, and Canada.
Partner with leaders of Fortune 500 businesses to identify and mitigate HR gaps impeding execution of business strategy
Develop people strategies and HR-OD solutions aligned with business fit for purpose
Drive employee performance
Overcame budget limitations for successful implementation of HRIS and Performance Management systems
Ensure that the business attracts, develops, and retains high-quality talent at all levels in a continuous pipeline to support the growth objectives, opportunities, and strategies of the business.
Provide support and serve as the point of contact to support clients’ strategic plans and operational priorities with regular communication with upper leadership to ensure alignment and awareness of priorities and needs
Manage the Interview and Documentation Process (Complainants, Witnesses, Respondents, and other related individuals, such as agents, managers, and attorneys)
Assess the interconnection of employment laws that impact an investigation and its outcomes, such as, ADA, EEOC, FLSA, NLRA, etc
Recommend and implement the appropriate discipline, up to and including discharge, when appropriate
Manage and coordinate matters with Labor Relations professional staff and key stakeholders in the investigation process including, but not limited to, key executives, legal counsel, human resources representatives, etc
Ensure effective workflow within the organization
Provide Comp Bonus and Corporate Annual Incentive Plan administration, audit and modeling support
Provide analytic and modeling support for the design and implementation of compensation programs
Participate in compensation surveys, analyze results, and recommend necessary changes to plans, structures or pay practices
Work closely with the Business Development team to gather and interpret business requirements into technical qualifications for open requisitions, Workday System and HRIS
Recruit full-time, part-time, temporary, contractual and intern personnel
Manage full life cycle recruitment (post, source, prescreen, schedule, background, references, offer, onboarding, etc.)
Complete hiring process within defined metrics to minimize overall time-to-start
Develop appropriate marketing strategies, define roles and responsibilities of hiring team, and develop service-level agreements to ensure an effective and efficient recruitment lifecycle while minimizing cost-per-hire
Remote
Talent Acquisition Manager
Georgia Institute of Technology
Atlanta, GA
11.2017 - 09.2021
Company Overview: Remote
Facilitated GA Tech rebranding on basis of leadership development, resolving difficulty attracting and retaining employees
In 4 weeks, benchmarked and designed strategy, framework, business case/ROI and HR organizational structure for leadership, employee and technical development
Plans addressed up to 5,000 leaders for 12 programs with $500K budget
Built plan for accelerated implementation and changed management
Recruited world class HR leadership team and 12 critical HR roles in 50 days through accelerated Global Recruitment Strategy
Created over 250 jobs and ensured adequate local talent to staff expansion of college societies by partnering with local universities to create dealer training programs
Corresponded with leadership and managers, and/or appropriate personnel to obtain needed information; analyzes information and data obtained from investigations to determine validity for HR Claims
Mediated and utilizes alternative resolution and problem-solving processes to resolve internal organizational complaints and claims; prepares and submits fact-finding reports and makes recommendations on appropriate resolution of claims
Formulated strategic and practical plans to address human resource matters
Assist in recruiting, training and management of personnel
Devise plans and techniques to drive change and culture management
Assist in the development and integration of policies
Maintained files and databases of inquiries and investigations and reports activity as requested by the Chief Diversity Officer; records, reviews and catalogs all documents related to a complaint
Provided expertise on a broad and comprehensive range of human resources activities, including recruitment, compensation, performance management, talent development, employment transactions, policy compliance, and other related HR functional areas
Served as a first point-of-contact for departments regarding HR concerns, needs and issues; evaluates situations, navigates and directs departments to the various resources available; partners with HR specialty areas across the Division of Human Resources to address organizational needs
Helped with designing compensation packages and bonus programs that align with the company’s strategic plan
Ensured salaries and benefits comply with the current legislation about human rights and pay equity
Provided advice to management regarding adherence to applicable federal, state, and local laws, as well as ONEUSG policies and procedures; identifies innovative solutions and options to address complex human resource management issues
Approved personnel actions, including performance improvement documentation, contemplated and final action documentation, compensation and classification changes, personnel transactions, and other related HR transactions
Collaborated and consulted with hiring managers on strategic and tactical recruitment plans designed to meet their business objectives through the acquisition of talent
Remote
Legal Human Resource Compliance Consultant – Audits & Investigations
Randstad Sourceright at Microsoft Corporation
04.2016 - 11.2017
Company Overview: Remote
Managed the Labor Certification process for candidates within the SLA's process for Microsoft using the iCIMS system
Conduct HR/Recruitment functions from candidate assessments, phone screens, applicant tracking through E-Recruit, and Bin Adjustments to meet SLA's for the Microsoft account
Researched and consulted on industry best practices and advised TA to be more effective and efficient
Responsible for all weekly and ad hoc reporting out of ATS (ICIMS), metrics and dashboard presentations in support of Talent Acquisition Team
Ensured agency compliance was up to date with federal and state laws related to FML, Worker's Compensation and ADA
Worked with over three global teams for CELA Group managing research operations files and process operations
Interviewed applicants to obtain information on work history, training, education, and job skills
Led the creation of a recruiting and interviewing plan for each open position
SLA (Service Level Agreements) Management: Ensured all candidate processing bins are within SLA time frame
Was responsible for meeting customer and candidate satisfaction targets
Approved US & HB1 Workers to work in the US for the Microsoft account through iCIMS
Coordinated, as needed, with Reporting Team to make any changes or improvements to reports or spreadsheets
Made sure SLA's are met and provide creative process improvement recommendations needed for correction
Remote
Senior Recruiter
PDS Technical Services
Atlanta, GA
01.2012 - 04.2014
Company Overview: Atlanta, GA
Partnered with leadership to align HR strategy to business strategy
Acted as change agent to business through process design and approaches that support change and transformation – striving to lead mutual processes to best practice status
Analyzed trends and metrics in partnership with HR peers to develop solutions, programs and policies
Provided day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation
Conducted ongoing supply and demand analysis for business partners on current and future state staffing and skill needs and designs talent acquisition strategies to meet those needs
Actively participates in annual budget planning/labor forecasting process with business partners
Performed talent acquisition for assigned client base
Managed the presentation, selection, creating offers, negotiation, closing, and administrative components involved in full lifecycle recruiting
Led the creation of a recruiting and interviewing plan for each open position
Efficiently and effectively fill open positions that are hard to fill
Prescreened candidates’ applications and resumes for required skills; experience and knowledge to fit position requirements
Conducted regular follow-up with managers to determine the effectiveness of recruiting plans and implementation
Verified employees' time sheets or timecards to make sure they are accurate and entered the information into a payroll record-keeping system using specialized computer software or online payroll services
Utilized EEO reviews, and counseling employees on benefit policies & procedures
Process all candidates’ I-9 paperwork, handle all background screenings and Non-DOT/DOT’s
Atlanta, GA
Sr. Corporate Recruiter
Hewlett Packard (HP)
Atlanta, GA
01.2010 - 01.2012
Company Overview: Atlanta, GA
Talent Management supporting over 350 employees & candidates
Collaborated and consulted with hiring managers on strategic and tactical recruitment plans designed to meet their business objectives through the acquisition of talent
Verified that the total payroll hours and withholdings for taxes and benefits for the entire company are accurate in the payroll system before generating paychecks or automatic payroll deposits
Created recruitment strategies and interview plans for positions within the company
Interviewed applicants to obtain information on work history, training, education, and job skills
Productively recruited for and hired at least 120 requisitions within a 4-months’ time frame
Communicated with executive management to recommend candidates and employment package
Atlanta, GA
Retail Store Human Resources Manager
Lowes Home Center
Starkville, MS
09.2004 - 01.2008
Partnered with the leadership team to understand and execute the company’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning
Provided support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations
Managed the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings
Analyzed trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent
Created learning and development programs and initiatives that provide internal development opportunities for employees
Planned and conducted new employee orientations to foster positive attitude toward company objectives
Assisted in the recruitment and hiring of the most qualified applicants to meet the needs of the assigned department
Worked with hiring manager on recruiting, planning, and one on one meetings
Conducted regular follow-up with managers to determine the effectiveness of recruiting plans and implementation
Developed a pool of qualified candidates in advance of need
Researched and recommended new sources for active and passive candidate recruiting
Built networks to find qualified passive
Education
MS - Curriculum and Instructions, Higher Education
Mississippi State University
Starkville, Mississippi
BA - Communications (Journalism)
Mississippi State University
Starkville, Mississippi
HS Diploma - General Studies
Amory High School
Amory, MS
Skills
Business Strategy
Change Management
Leadership Coaching
Benefits Programs
Employment Laws
M& A Personnel Integration
Union Agreements & Relations
Talent Acquisition/Development
Performance Management
Employee Relations
Engagement
Workforce Planning
Risk Management
Diversity
Job Analysis
Word
Excel
PeopleSoft
SAP
People Fluent
Salesforce
Taleo
ICIMS
Success Factors
Workday
Bullhorn
Greenhouse
Paycor
ADP
LinkedIn Recruiter
Recruiter Box
ONEUSG
CAREERS
Paycom
BambooHR
Oracle
Hrissystems
PeopleSoft
SAP
People Fluent
Salesforce
Taleo
ICIMS
Success Factors
Workday
Bullhorn
Greenhouse
Paycor
ADP
LinkedIn Recruiter
Recruiter Box
ONEUSG
CAREERS
Paycom
BambooHR
Oracle
Certification
Obtaining Senior Professional in Human Resources (SPHR) Certification
Obtaining Society for Human Resources Management (SHRM) Certification
Master’s Level Coursework, MAT, Instructional and Curriculum Design, Mississippi State University, Starkville, MS
Certified Instructor, Management Skills Training, Development Dimensions International (DDI), Starkville, MS
Certified Coach, Performance Coaching, Inc. Starkville, MS
Certified Adult Trainer, Mississippi State University, Starkville, MS
Certified Instructional Education Technology, MAT, Mississippi State University, Starkville, MS
Certified, HIPPA, COBRA, FMLA, Hewlett Packard Training University, Atlanta, GA
Personality & Position Profiling Certification, Profiles International, LLC
Job Evaluation Certification, IBM, Atlanta, GA
Compensation Design Certification, World at Work HR Association, Atlanta, GA
Variable Pay Incentive, Recognition and Bonuses, Georgia Institute of Technology, Atlanta, GA
Appreciative Inquiry Facilitation Certification, Microsoft Corporation Learning Modules
References
Available upon request
Timeline
HR Compliance Consultant. Legal
Northside Hospitals
12.2023 - Current
HR Business Partner, Compliance & Legal
IBM - International Business Machines Corporation
09.2021 - 12.2023
Talent Acquisition Manager
Georgia Institute of Technology
11.2017 - 09.2021
Legal Human Resource Compliance Consultant – Audits & Investigations
Randstad Sourceright at Microsoft Corporation
04.2016 - 11.2017
Senior Recruiter
PDS Technical Services
01.2012 - 04.2014
Sr. Corporate Recruiter
Hewlett Packard (HP)
01.2010 - 01.2012
Retail Store Human Resources Manager
Lowes Home Center
09.2004 - 01.2008
MS - Curriculum and Instructions, Higher Education
Medical Assistant Level 3 at Northside Duluth Breast Specialist (Northside Duluth Hospital)Medical Assistant Level 3 at Northside Duluth Breast Specialist (Northside Duluth Hospital)
Registered Nurse, Gynecologic Oncology at Northside University Gynecologic Oncology at Northside HospitalRegistered Nurse, Gynecologic Oncology at Northside University Gynecologic Oncology at Northside Hospital