Alan Woodard
Newport,OR
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
20
20
years of professional experience
Work History
Designer/Sales Associate
Dreadful Inc
Chandler, AZ
03.2018 - Current
- Design and complete digital art on programs such as Adobe Illustrator, Adobe Photoshop
- Marketing products on social media platforms, maintaining up to date information on products and inventory.
- Researched industry trends in digital media, technology, and web design best practices.
- Created product designs in alignment with specifications.
- Developed mockups or product samples using digital or manual design equipment.
- Researched market to determine appropriate prices for designs and products.
- Developed style guides for visual elements such as branding systems, typography standards, color schemes, photography styles.
- Examined product samples, adjusting designs to achieve desired results.
- Sketched drawings and wrote specifications to meet client requirements.
Assistant Deli Manager
Sprouts Farmers Market
Chandler, AZ
12.2018 - 02.2020
- Production of meals hot and cold, following proper weights and measures using recipe cards to ensure proper preparation
- Production of Catering and Special orders
- Assist and help customers in a deli setting going above and beyond to ensure customer satisfaction
- Complete Monthly Inventory for the department to ensure the budget was used to maximize sales
- Order Supplies, Sales Inventory weekly for department's success
- Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
- Evaluated staff performance on a regular basis providing feedback on areas needing improvement.
- Developed weekly schedules for deli staff in order to maintain adequate staffing while controlling labor costs.
- Supervised deli staff, ensuring proper customer service and food safety practices were followed.
- Delegated work to staff, setting priorities and goals.
Front Desk Supervisor/Night Manager On Duty
Towneplace Suites by Marriott
Chandler, AZ
09.2017 - 03.2018
- Manage and tend to 109 room hotel, perform duties as front desk, housekeeping, maintenance, shuttle services, food & beverage
- Perform admin tasks such as balance paperwork, inventory, invoicing, faxing, email, scheduling
- Tend bar, and cashier, prepare food items on Menu
- Created weekly schedules for front desk staff according to business needs.
- Managed tasks and responsibilities for front office employees when the team was understaffed.
- Worked with room service, housekeeping, maintenance and security to meet all guest needs.
- Posted room charges for food, liquor and telephone calls based on individual customer actions.
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
- Provided support to guests with check-in and check-out procedures.
Store Manager/Team Lead
Edible Arrangements
Chandler, AZ
03.2012 - 03.2017
- Increased sales by providing excellent customer service skills on the sales floor, marketing around the community & events
- Manage, hire and trained staff on design, customer service, sales, production, delivery, fruit prep and handling procedures, new products and promotions being offered
- Increase sales during high volume holiday times by hiring and managing team of up to 30 employees
- Monitored employee performance and identified performance gaps for corrective action.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Prepared staff work schedules and assigned team members to specific duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Assistant Front Office Manager/Manager On Duty
Sheraton Albuquerque Airport Hotel
Albuquerque, NM
02.2007 - 11.2011
- Set up portfolios for groups, communicating with sales and food and beverage departments to ensure we deliver extraordinary guest experience
- Train and manage front office team of 15 on customer and guest service skills to maintain and improve guest satisfaction scores
- Inventory and ordering of office supplies, processing payroll, maintain invoices for supplies and services within Microsoft office applications.
- Provided leadership by setting an example for other employees to follow.
- Coached and counseled employees to enhance performance and eliminate process lags.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Worked closely with housekeeping department to ensure rooms are ready for incoming guests.
- Assisted the Front Office Manager in developing, implementing and monitoring operational policies and procedures.
Lead Night Auditor
Sheraton Uptown
Albuquerque, NM
08.2005 - 02.2007
- Balance paperwork from restaurant, bar, banquets, and sales departments before closing out the business day
- Provided exceptional customer service skills with guest requests and services offered by the hotel and going above and beyond.
Night Auditor
Super 8 Motel
Socorro, NM
01.2004 - 01.2005
- Process day end and balance paperwork, general office work
- Provide excellent customer service skills to guests checking in and out of property
- Perform nightly security checks throughout the property.
Education
Diploma in Business Management -
AIU Online
01.2009
High School Diploma -
Socorro High School
01.2003
Skills
- Project Management
- Design Strategy
- Technical Drawing
- Production Support
- Art Conceptualization
- Creative and Artistic
- Originality
- Teamwork Skills
- Customer Service
- Inventory Management
- Cost Reductions
- Quality Control
- Microsoft Office Suite
- Staff Supervision
- Scheduling
- Operations Management
- Administrative Skills
- Training and Coaching
- Hospitality Services
- Food Production
- Food Handling & Safety
- Interior and Exterior Cleaning
References
References available upon request.
Timeline
Assistant Deli Manager
Sprouts Farmers Market
12.2018 - 02.2020
Designer/Sales Associate
Dreadful Inc
03.2018 - Current
Front Desk Supervisor/Night Manager On Duty
Towneplace Suites by Marriott
09.2017 - 03.2018
Store Manager/Team Lead
Edible Arrangements
03.2012 - 03.2017
Assistant Front Office Manager/Manager On Duty
Sheraton Albuquerque Airport Hotel
02.2007 - 11.2011
Lead Night Auditor
Sheraton Uptown
08.2005 - 02.2007
Night Auditor
Super 8 Motel
01.2004 - 01.2005
Diploma in Business Management -
AIU Online
High School Diploma -
Socorro High School
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