Alan Zavala
Summary
Dynamic professional with expertise in customer service and clinical assistance. Proven track record in mentoring volunteers, enhancing customer interactions, and delivering high-quality patient care. Proficient in clinical procedures and effective communication, fostering strong relationships with customers and patients. Adaptable learner with emphasis on trying new things and delivering the best satisfaction to customers possible.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
Palm Urgent Care
El Cajon, California
03.2026 - 04.2026
- Conducted patient intake, gathering comprehensive medical history and vital signs to support accurate diagnosis and treatment.
- Assisted healthcare providers with patient examinations and medical procedures.
- Coordinated with medical staff to streamline patient flow and service efficiency.
- Fostered a healthy, professional work environment through friendly patient interactions, enhancing patient satisfaction and comfort.
- Prepared examination rooms, ensuring cleanliness and readiness for patients.
Movie Theater Employee
Regal Cinemas
Chula Vista, California
04.2025 - 02.2026
- Facilitated ticket purchases and concessions orders to enhance customer experience.
- Maintained cleanliness and organization in the theater and lobby areas.
- Operated point-of-sale systems for efficient transactions.
- Resolved customer inquiries and concerns to ensure satisfaction and loyalty.
- Collaborated with team members to ensure smooth operations during busy periods.
- Welcomed customers and shared information on movies, tickets, concessions, and theater policies to enhance their visit.
Education
Associate Of Science - Biology
Southwestern College
Chula Vista, CA04-2026
Clinical Medical Assistant Certification - Medicical Assiatant
US Colleges
San Diego, CA02-2026
High School Diploma -
Eastlake High School
Chula Vista, CA06-2024
Skills
- Patient Intake and care
- Medical procedure assistance
- Empathy and patience
- Positive Attitude
- Conflict resolution
- Team collaboration
- Attention to Detail
- Communication skills
Community Involvement
Community Health and Resource Fair 5/6/2026-present
- Educated people on OTC medication.
- Translated for spanish speakers.
Certification
- [Feb 2026] CPR/BLS AHA certificate.
[June 2026] CCMA NHA certificate.
Languages
Spanish
Native/ Bilingual
Timeline
Clinical Medical Assistant
Palm Urgent Care
03.2026 - 04.2026
Movie Theater Employee
Regal Cinemas
04.2025 - 02.2026
Associate Of Science - Biology
Southwestern College
Clinical Medical Assistant Certification - Medicical Assiatant
US Colleges
High School Diploma -
Eastlake High School