Alana Blaylock
Summary
Healthcare professional with commitment to excellence and proven track record in the medical field. Expertise in streamlining operations and enhancing patient care through collaborative team efforts. Known for adaptability and reliability in fast-paced settings, with strong skills in leadership and strategic planning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Hilton Head Golf and Travel
10.2022 - Current
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
Hilton Head Tavern
03.2024 - 11.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Helped management plan and serve bar menu exceeding customer expectations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Caregiver
Coastal Care Partners, LLC
04.2021 - 08.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored clients' overall health and well-being and noted significant changes.
Administrative Manager and Caregiver
ComForCare
08.2021 - 01.2022
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Ensured the timely delivery of essential services to patients by maintaining efficient schedules for staff members, prioritizing workload based on urgency and resource availability.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Mentored new hires on best practices in-home healthcare provision while ensuring adherence to company policies as well as industry regulations at all times.
- Developed marketing strategies for promoting home health services within target communities, raising awareness about available resources and support systems.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Scheduled caregivers for shifts according to individual availabilities.
Employment Specialist
Express Employment Professionals
09.2020 - 04.2021
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Conducted employer and community organization outreach to promote employment services.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Recognized client employment barriers and devised strategies to resolve.
- Matched clients to open positions based on skills and work requirements.
- Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
- Worked closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
Veterinary Assistant
Hilton Head Veterinary Clinics
06.2020 - 12.2020
- Collected patient biopsies and blood samples for laboratory analysis.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Improved client relations through effective communication and education on pet health needs.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
Education
GED -
Hilton Head Island High School
Hilton Head Island, SC11-2019
Skills
- Strong multitasking
- Customer service
- Clear and effective communication
- HIPAA compliance
- Healthcare regulations
- Home care planning
- Patient care
- First aid and safety
- Client documentation
- Office administration
- Staff management
- Scheduling and calendar management
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross
Timeline
Bartender
Hilton Head Tavern
03.2024 - 11.2024
Bartender
Hilton Head Golf and Travel
10.2022 - Current
Administrative Manager and Caregiver
ComForCare
08.2021 - 01.2022
Caregiver
Coastal Care Partners, LLC
04.2021 - 08.2022
Employment Specialist
Express Employment Professionals
09.2020 - 04.2021
Veterinary Assistant
Hilton Head Veterinary Clinics
06.2020 - 12.2020
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross
GED -
Hilton Head Island High School
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