Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Boykins

Orlando

Summary

Motivated and compassionate college student pursuing a career in the medical field, with a strong background in customer service and teamwork. Seeking an opportunity at AdventHealth to grow professionally, contribute to a caring healthcare environment, and gain valuable experience in patient care and support

Overview

3
3
years of professional experience

Work History

Fulfillment Expert.and Customer Service Associate

Target
12.2023 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.

Seasonal Worker

Legendary White Tails
06.2023 - 08.2023
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Labeled and organized items for distribution

Retail Sales Associate

HomeGoods
02.2023 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Crew Member

Mcdonalds
04.2022 - 01.2023
  • Operated register and prepared food while ensuring cleanliness standards.
  • Prioritized customer satisfaction and delivered efficient service.
  • Achieved recognition as Employee of the Month for outstanding performance.

Attractions Host

Crayola Experience
01.2022 - 03.2022
  • Utilized problem-solving abilities to address guest concerns or operational challenges quickly and efficiently.
  • Monitored queue lines effectively, managing wait times and distributing fast passes as needed.
  • Contributed to a safe environment for guests by enforcing safety protocols and addressing potential hazards.
  • Promoted special events or offers, increasing awareness among visitors and driving participation rates.

Education

High School Diploma -

Valencia College
Orlando, FL
05-2026

Skills

  • Strong listener and quick learner
  • Positive attitude and dedicated work ethic
  • Team player with excellent collaboration skills
  • Fast and efficient in high-paced environments
  • Passionate about helping others and solving problems
  • Clear communicator and organized worker

Timeline

Fulfillment Expert.and Customer Service Associate

Target
12.2023 - Current

Seasonal Worker

Legendary White Tails
06.2023 - 08.2023

Retail Sales Associate

HomeGoods
02.2023 - 05.2023

Crew Member

Mcdonalds
04.2022 - 01.2023

Attractions Host

Crayola Experience
01.2022 - 03.2022

High School Diploma -

Valencia College

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