Alana Budhu
Bronx,NY
Summary
Compassionate Home Health Aide with extensive experience at the Chinese American Planning Council, skilled in patient care and medication administration. Enhanced clients' independence through personalized support and effective communication, ensuring comfort and dignity. Proven ability to manage complex care needs while fostering a safe and nurturing environment.
Overview
21
21
years of professional experience
Work History
Home Health Aide
Chinese American Planning Council
New York, NY
08.2016 - 05.2025
- Provided compassionate personal care to clients, enhancing their daily living experiences and comfort.
- Assisted clients with mobility, promoting independence and safety in their homes.
- Monitored health conditions, reporting changes to healthcare professionals for timely interventions.
- Implemented individualized care plans, ensuring alignment with clients' specific needs and preferences.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Improved patient well-being by providing compassionate and attentive personal care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Assisted with end-of-life care.
- Improved patients' comfort with massage and application of topical treatments.
Personal Assistant to the Owner
Beautyhealth Ny
New York, NY
01.2010 - 01.2011
- Managed scheduling and calendar coordination for owner, optimizing daily operations.
- Assisted in organizing company events and meetings, ensuring seamless execution.
- Maintained comprehensive filing system for important documents and correspondence.
- Supported financial operations by processing invoices and expense reports accurately.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Kept detailed track of household and maintenance inventory and schedules.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Answered high volume of phone calls and email inquiries.
Cashier/ Sales Associate
Citarella
New York, NY
04.2004 - 11.2004
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured cash drawer accuracy throughout shifts.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Trained new staff on register operations and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma - Music & Arts
Bayside High School
Bayside, NY06.2000
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Bathing assistance
- Housekeeping
- Dressing assistance
- Light housekeeping
- Mobility support
- First aid and safety
- Medication organization
- Medication administration
- Physical therapy support
- Bedside care
- Spiritual support and companionship
Timeline
Home Health Aide
Chinese American Planning Council
08.2016 - 05.2025
Personal Assistant to the Owner
Beautyhealth Ny
01.2010 - 01.2011
Cashier/ Sales Associate
Citarella
04.2004 - 11.2004
High School Diploma - Music & Arts
Bayside High School