Alana Bumcum
Greater Charleston
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
1
1
year of professional experience
Work History
Server, Quality Control, Drive Thru, Cashier
Rodney Scott Bbq
Charleston, SC
04.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess/food Runner
California Dreaming Restaurant
Charleston, SC
04.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Working On High School Diploma - Bioengineering
Charleston Charter School For Math And Sciebce
Charleston, SC05.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server, Quality Control, Drive Thru, Cashier
Rodney Scott Bbq
04.2024 - 08.2024
Hostess/food Runner
California Dreaming Restaurant
04.2023 - 09.2023
Working On High School Diploma - Bioengineering
Charleston Charter School For Math And Sciebce