ALANA CAMPBELL
Maylene,AL
Summary
Versatile professional experienced in overseeing and coordinating organizational operations across multiple departments. Well-versed in process optimization, performance management, and team coordination. Adept at developing and implementing strategies to improve efficiency, reduce costs and increase profitability. A motivated, collaborative leader with excellent problem-solving, communication and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
FLOOR ADMINISTRATOR/ AIT
Regency Senior Living
Birmingham, AL
05.2025 - Current
- Answered phone calls and emails from clients to address questions, complaints, and needs.
- Utilized computer software to complete various administrative tasks.
- Trained newly hired employees regarding company procedures, standards and goals.
COMMUNITY CONSULTANT
Regency Retirement Village
Birmingham, AL
05.2025 - Current
- Facilitated meetings with stakeholders to identify areas of need and develop collaborative solutions.
- Identified opportunities for partnerships with other organizations to expand reach into new markets.
- Created and managed social media campaigns to increase visibility of organization within the community.
- Provided leadership in developing innovative approaches to strengthen relationships between organization and community members.
- Established relationships with local businesses in order to secure resources needed for successful program implementation.
- Assisted in creating materials such as brochures, flyers, posters for promotional purposes.
- Built and maintained relationships with community partners to increase opportunities for enrollment.
HR INTERN
Regency Retirement Village
Birmingham, AL
05.2025 - Current
- Provided administrative support to the HR department, including filing, scheduling meetings.
- Updated employee databases with new hire information, terminations, leaves of absence.
- Organized recruitment events such as job fairs and college campus visits.
- Created job postings for open positions within the organization.
- Analyzed applicant qualifications against job requirements to determine suitability for positions.
- Utilized various methods of communication to contact applicants regarding their applications or other inquiries.
- Assisted in conducting interviews for potential candidates.
- Coordinated employee training and development programs.
- Prepared HR reports and documents, including employee handbooks and job descriptions.
- Drafted and distributed HR-related communications, such as policy updates and employee newsletters.
- Assisted with recruitment efforts, including posting job openings, reviewing resumes, and scheduling interviews.
HOSPICE CERTIFIED NURSING ASSISTANT
SouthEast Hospice
Hoover, AL
02.2025 - Current
- Assessed vital signs including blood pressure, pulse, respiration rate and temperature.
- Respected the cultural diversity of all patients and their families.
- Engaged in meaningful conversations with patients while providing emotional support.
- Observed changes in condition or behavior and reported to supervisor promptly.
- Ensured a clean and comfortable environment for optimal patient outcomes.
- Demonstrated compassionate care to terminally ill patients and their families.
- Established trusting relationships with patients through active listening skills.
- Coordinated communication between physicians, nurses, social workers and other healthcare providers involved in patient care.
- Developed collaborative relationships with patients and families.
- Assisted in providing ostomy care for established and uncomplicated ostomies.
CERTIFIED MEDICATION AIDE
Noland Health Services
Bessemer, AL
06.2024 - Current
- Maintained compliance with HIPAA guidelines while handling sensitive patient information.
- Proficient in the use of electronic medical record systems for documenting patient information.
- Utilized strong organizational skills to ensure accurate record keeping of all medications administered.
- Assisted with developing treatment plans based on physician orders and patient needs.
- Correctly dispensed medications to patients in accordance with facility protocols.
- Assisted physicians with special tests and procedures within scope of nursing standards.
- Identified and documented general reactions to medications to facilitate intervention.
- Communicated with patients and family members to drive care plan.
- Looked for changes in residents' day and personal care needs to update personal resident care plan.
- Managed medication cart for complete, up-to-date supplies and quality control.
- Educated patients on proper medication usage and expected side effects.
- Assisted nurses and physicians in operation of medical equipment and provision of patient care.
- Collected specimens, such as urine, feces, and sputum.
- Observed patient's responses, reactions, and changes to medications.
CERTIFIED NURSING ASSISTANT
Shelby Ridge Rehab Select
Alabaster, AL
02.2023 - Current
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Helped maintain a positive environment by providing encouragement and support to residents.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Answered call lights to provide emergency treatment and assistance to patients.
Education
GENERAL STUDIES - undefined
Lawson State Community College
Birmingham, ALHIGH SCHOOL DIPLOMA - undefined
Thompson High School
Alabaster, AL05.2022
Skills
- Adaptable to change
- Feeding assistance
- End-of-life support
- First aid and CPR
- Direct patient care
- Patient care and safety
- Administrative support
- Recordkeeping and file management
- Office management
- New hire onboarding
- Business administration
- Expense monitoring
- Vital signs monitoring
- Emotional resilience
- Palliative care expertise
- Basic life support
- Patient care
- Office administration
- Documentation and reporting
- Time management
- Staff management
- Operations management
- Executive support
Certification
- Licensed Assisted Living Administrator
- Licensed Specialty Care Assisted Living Administrator
- Certified Nursing Assistant
- Certified Medication Assistant
Timeline
FLOOR ADMINISTRATOR/ AIT
Regency Senior Living
05.2025 - Current
COMMUNITY CONSULTANT
Regency Retirement Village
05.2025 - Current
HR INTERN
Regency Retirement Village
05.2025 - Current
HOSPICE CERTIFIED NURSING ASSISTANT
SouthEast Hospice
02.2025 - Current
CERTIFIED MEDICATION AIDE
Noland Health Services
06.2024 - Current
CERTIFIED NURSING ASSISTANT
Shelby Ridge Rehab Select
02.2023 - Current
GENERAL STUDIES - undefined
Lawson State Community College
HIGH SCHOOL DIPLOMA - undefined
Thompson High School