Alana Carlock
Barnegat,NJ
Summary
Highly motivated and tech savvy individual seeking a full-time position to provide strong customer service skills and knowledgeable assistance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tire technician
Mavis Tires
Lacey, NJ
07.2024 - Current
- My role as a tire tech involves changing and/or rotating tires
- Additionally, I carry out oil changes and monitor the levels of all fluids, test batteries, and inspect battery terminals
- I also assess air and cabin filters, windshield wipers, evaluate the remaining life of brake pads, and examine the condition of rotors
- Checking all suspension components is another important aspect we focus on to guarantee that the vehicle is safe in every regard
- When business is slow, my responsibilities include sweeping up debris, transporting recycled old tires to the truck or shed, and disposing of used oils and oil filters from the drains
- Upon receiving the work order for a vehicle, I ensure that I thoroughly read the required tasks and any specific checks, such as examining brake life or tire tread
- The purpose of checklists is twofold: first, to reassure the customer about components that may be worn and at risk of failure; and second, to inform them of any damage we might observe while the vehicle is in our care and on our premises
Sales Associate
Big lots
Barnegat, NJ
08.2022 - 03.2022
- Operated a cash register and managed large sums of money
- Display items from the stock room on the shelves
- Check expiration dates on all food/beverage items
- Put any misplaced or returned items back in their designated area
- Greet customers as they enter the store
- Keep up with daily maintenance, displaying the appropriate signs to prevent any potential accidents
- Collect shopping carts at convenient times of day/night
- Help other associates when needed
- Be able to communicate one another
- Always keep each other informed on information
- Be on time
- Maintain a positive attitude
Food Service Worker
WAWA
Barnegat, NJ
03.2022
- Use technology resources to assist customers in locating specific items
- Answer incoming calls to provide store, product, and service information
- Greet customers in a friendly way as they entered the store
- Operate a cash register to process cash, check, and credit card transactions
- Maintain a professional demeanor during interactions with customers and coworkers
- Confirm legal right to purchase tobacco products by asking customers for proof of identification
- Follow the policies and procedures at Wawa
- Keep up with daily maintenance, display the appropriate signs to prevent any potential accidents
- Help unload items from the delivery truck
Education
Diploma -
Barnegat High School
Barnegat, NJ01.2021
Service Occupations Program -
Ocean County Vocational Technical School
Toms River, NJ01.2018
Mechanics -
Ocean County Vocational Technical School
Waretown, NJSkills
- Strong work ethic
- Leadership
- Time management
- Negotiation
- Team player
- Problem solver
Certification
ASE Certifications - brakes, steering and suspension, and engine repair
Awards
Honor Roll Award, 11/23/20
Timeline
Tire technician
Mavis Tires
07.2024 - Current
Sales Associate
Big lots
08.2022 - 03.2022
Food Service Worker
WAWA
03.2022
Diploma -
Barnegat High School
Service Occupations Program -
Ocean County Vocational Technical School
Mechanics -
Ocean County Vocational Technical School