Alana Cornish
Columbia,SC
Summary
Dedicated Crew Member with strong time management skills and a commitment to delivering exceptional customer service. Proficient in efficiently taking and preparing orders, ensuring timely service. Highly organized and adaptable, capable of managing fluctuating daily demands while maintaining a positive attitude. Focused on continuous improvement and contributing positively to team dynamics.
Overview
2
2
years of professional experience
Work History
To-Go Specialist
Chilis's Bar and Grill
Columbia, South Carolina
03.2025 - 07.2025
- Accurately prepared to-go orders for customer pickup in an efficient manner.
- Ensured strict adherence to food safety and sanitation guidelines.
- Managed customer inquiries, addressing concerns related to takeout orders.
- Maintained cleanliness and organization of to-go area throughout shifts.
- Operated POS systems to process transactions for to-go orders efficiently.
- Trained new staff on order packaging and customer service best practices.
- Monitored inventory levels of takeout supplies and communicated needs promptly.
Crew Member
KFC
Columbia, South Carolina
03.2024 - 01.2025
- Processed orders and managed cash transactions at drive-thru and lobby.
- Trained new staff on operational procedures and customer service standards.
- Assisted customers with orders to ensure satisfaction and accuracy.
- Collaborated with team members to meet service demands during peak hours.
- Stocked drinks and utensils to maintain availability for customers.
- Performed cleaning duties to uphold organization and hygiene.
- Managed trash disposal to maintain cleanliness in work areas.
Crew Member
Five Below
Columbia, SC
08.2023 - 02.2024
- Participated in regular training sessions on new products or services offered by the establishment.
- Tracked inventory levels and restocked supplies as needed to ensure smooth operation.
- Side work cleaning.
- Resolved customer complaints, striving to have happy customers every time.
- Trained new staff in job duties, emphasizing the importance of customer service and safety practices.
- Managed cash register and provide accurate change, maintaining excellent customer service.
Camp Counselor/After-School
Universal Leadership & Steam Academy
Irmo, SC
06.2023 - 08.2023
- Promoted a positive environment by swiftly resolving conflicts among campers.
- Led arts and crafts sessions to inspire creativity across all ages.
- Encouraged participants to enhance soft skills through dedicated opportunities.
- Collaborated with staff to plan and execute engaging special events throughout camp season.
- Served as group leader, ensuring safety and inclusivity among campers.
Education
High School -
Westwood High School
Blythewood, SC05.2025
Skills
- Cash handling
- Adaptability
- Organizational skills
- Cross-training
- Customer service
- Positive attitude
- Communication skills
- Persistence
- Team collaboration
Timeline
To-Go Specialist
Chilis's Bar and Grill
03.2025 - 07.2025
Crew Member
KFC
03.2024 - 01.2025
Crew Member
Five Below
08.2023 - 02.2024
Camp Counselor/After-School
Universal Leadership & Steam Academy
06.2023 - 08.2023
High School -
Westwood High School