Alana Courtois
Fort Collins,CO
Summary
Supervisor with experience in multi-task management including workplace, animals, employees, and clients. Someone who is able to handle finances and workplace issues as well as dedicate themselves to any task. Ambitious student pursuing pre-health Biology degree eager to contribute developed knowledge in a health care role. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
Vetco Clinics Affordable Pet Healthcare
Broomfield, CO
05.2023 - 02.2024
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
- Cleaned and sterilized exam rooms between appointments.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Provided emotional support to pet owners during difficult times.
Supervisor
Doglife Broomfield
Broomfield, CO
10.2021 - 12.2022
- Assumed responsibility for employee training
- Evaluated work performance through both predetermined and spontaneous assessments
- Oversaw entire operations of the workplace, handling employee supervision, financial responsibilities, customer satisfaction, and animal wellbeing.
- Maintained the safety of dogs under my supervision and facilitated veterinarian visits by coordinating with owners
- Assigned work responsibilities to team members and delivered helpful guidance
- Performed regular cleaning and disinfecting of floors, kennels, etc. to ensure a clean and hygienic workplace.
- Ensured proper administration of medicine, food, and water to animals.
- Ensured safety of all dogs in daycare by closely monitoring interactions between them and intervening when necessary.
- Supervised staff to ensure that all dog-handling protocols were followed and that the facility was properly maintained.
- Organized daily activities for the dogs, including playtime, walks, grooming, feeding, and naptime.
Office Manager
Bradburn Storehouse
Westminster, Colorado
05.2020 - 09.2020
- Maintained adequate stock of office supplies through regular inventory checks and proactive ordering
- Supported in the development and distribution of marketing materials
- Managed cleanliness, design, and layout of workspace.
- Coordinated special projects.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
Biology - Some College (No Degree) - Pre-health
Colorado State University
true05-2026
High School -
Flatirons Academy
01.2022
Skills
- Operations management
- Research
- Display design
- Store maintenance
- Multi-Task Management
- Courteous demeanor
- Dependable and reliable
- Critical thinking
- Customer service
- Animal care
- Client Education
- Animal Safety
- Animal Handling
- Cleaning and sanitizing
- Experience in Excel
- Medical record-keeping
References
References available upon request.
Timeline
Veterinary Assistant
Vetco Clinics Affordable Pet Healthcare
05.2023 - 02.2024
Supervisor
Doglife Broomfield
10.2021 - 12.2022
Office Manager
Bradburn Storehouse
05.2020 - 09.2020
Biology - Some College (No Degree) - Pre-health
Colorado State University
High School -
Flatirons Academy
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