ALANA DAVIS
Camden,AR
Summary
Experienced administrative professional prepared for this role with a strong office management, scheduling, and communication background. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering a positive work environment.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
America's Car-Mart
10.2023 - 02.2025
- Trained new hires on company policies, procedures, and best practices, ensuring smooth onboarding processes
- Supported the General Manager in budget planning and tracking expenses to meet financial targets
- Supported General Manager in daily operational tasks, ensuring smooth workflow and timely completion of projects
- Resolved customer issues effectively and efficiently, maintaining high levels of customer satisfaction
- Participated in leadership training programs to enhance managerial skills and decision-making abilities
- Facilitated communication between departments to enhance coordination and efficiency across the organization
Clerk Cashier
Smoker's Friendly
05.2022 - 02.2023
- Monitored and maintained store cleanliness and safety standards
- Assisted customers with product selection and purchases
- Entered customer information into the store database
- Adept at operating cash registers, scanners, and other point-of-sale equipment
- Handled customer inquiries in a professional and courteous manner
- Proven ability to accurately handle cash, credit card, and check transactions
Cashier
Dollar General
07.2022 - 01.2023
- Balanced the cash drawer by meticulously counting cash at the beginning and end of every shift
- Reconciled the cash register prior to close, balancing all cash, credit cards, and checks
- Participated in training new and existing cashiers, utilizing all available tools to coach, develop, and mentor them regarding proper policies and procedures
- Collected credit card and cash payments to complete transactions for customer orders
- Maintained knowledge regarding payment in the form of cash, checks, credit, vouchers/traveler's checks, or automatic debit
- Operated the register, accurately and efficiently delivering an error-free transaction record and balanced drawer at the end of every shift
Cashier/Stocker
Mac's Cashsaver
07.2022 - 06.2022
- Responded to customer inquiries in a friendly and helpful manner
- Complied with all safety and security procedures
- Followed up with customers to ensure satisfaction
- Maintained a clean and orderly work environment
- Assisted in unloading, sorting, and stocking merchandise
- Verified and balanced cash drawer at the start and end of each shift
Cashier
Dollar Tree
10.2019 - 11.2020
- Itemized and totaled purchases by recording prices, departments, taxable and nontaxable items, and operating a cash register
- Balanced the cash drawer by meticulously counting cash at the beginning and end of every shift
- Answered customer telephone calls promptly and appropriately
- Established and identified prices of goods, services, or admission, tabulating bills using calculators, cash registers, or optical price scanners
- Reconciled the cash register prior to close, balancing all cash, credit cards, and checks
- Collected credit card and cash payments to complete transactions for customer orders
Education
Associate of Applied Science - Office Manager
Southern Arkansas University Tech
Camden, AR12.2024
Associates - General Studies
Southern Arkansas University Tech
Camden, AR05.2019
High School Diploma -
Magnolia High School
Magnolia, AR05.2014
Skills
- Customer Service
- Training
- Microsoft Excel
- Strategic planning and analysis
- Record Keeping
- Business Analysis
- Sales and marketing
- Maintaining records
- Data management
- Telephone reception
- Workforce management
Accomplishments
- Scheduling - Organized technician schedule for customer jobs.
- Recognized by customers and Administrative Office Clerks for expedient and effective service.
- Increased office productivity by 100% by implementing numerous process improvements.
Certification
- Microsoft Office Specialist (MOS) Certification
Languages
English
Full Professional
Timeline
Administrative Assistant
America's Car-Mart
10.2023 - 02.2025
Cashier
Dollar General
07.2022 - 01.2023
Cashier/Stocker
Mac's Cashsaver
07.2022 - 06.2022
Clerk Cashier
Smoker's Friendly
05.2022 - 02.2023
Cashier
Dollar Tree
10.2019 - 11.2020
Associates - General Studies
Southern Arkansas University Tech
High School Diploma -
Magnolia High School
- Microsoft Office Specialist (MOS) Certification
Associate of Applied Science - Office Manager
Southern Arkansas University Tech
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