Alana Dibartolo

Demonstrated strong multitasking skills by managing multiple tables in peak hours while maintaining quality customer satisfaction.

Created warm relationships with regular customers.

Maintained an organized and clean environment by bussing and resetting work stations.

Promoted team oriented atmosphere by communicating with Front and Back of house staff effectively in high pressure situations.

Supervised new barbacks and servers on providing positive customer experience, health and safety protocols, and menu knowledge.

Improved customer experience with diligent service by attending to customer preferences, providing proper food handling, reset tables, monitored and filled stock.

Collected card and cash payment while maintaining an accurate cash drawer.

Assisted directors of operations with day to day operations with effective workflow coordination.

Provided excellent customer service in retail shop and emails.

Collaborated with team members in weekly meetings to achieve quality service and product output.

Trained and supervised new staff with detailed directions on safety, customer service, and daily operations.

Managed biweekly documentation of inventory/data entry for project tracking.

Fulfilled, packed, and shipped customers orders.

Developed a perceptive personality to what each customer needs through small interactions while scanning and bagging orders.

Worked a flexible schedule and took on extra shifts to help company and coworkers.

Stayed up to date with managers about POS updates, price changes, and sku codes.

Sorted like items to not contaminate groceries and cleaned stations in between customers.

Ensured stock of carts, baskets, and cleaning supplies for front and back of house.

Hourly check ins of bathrooms,self checkout, garbage and recycling every hour.