Open To Work
Alana Dole
Grants Pass,OR
Work Preference
Overview
12
12
years of professional experience
Work History
Sales Manager
Ulta Beauty
Grants Pass, OR
12.2023 - Current
- Recruited to position to aid in the structure of business design, talent recruitment and grand opening in a new market.
- Leads a high-performing sales team that achieved NPS scores above industry standards, resulting in a significant boost in customer satisfaction and loyalty.
- Utilize iCIMS ATS to build a cohesive and performance-driven team through targeted recruitment and personalized onboarding.
- Analyze sales trends utilizing Power BI to identify underperforming departments and drive sales in those areas.
- Champion and oversee customer loyalty program and exceeded company goals by driving customer engagement strategies, reflecting a 83% loyalty conversion rate.
- Coordinate and execute marketing for in-store events to drive brand awareness and cultivate long-term client relationships, leading to a 27% increase in boutique sales over LY.
Chief Administrative Officer
Sphere and Sundry, LLC
Jacksonville, OR
05.2021 - 04.2023
- Developed and implemented HR and accounting policies across the organization, ensuring compliance with all state and federal regulations.
- Directed all administrative operations including recruitment, onboarding, employee relations, and compliance.
- Oversaw payroll processing and benefits administration through ADP, including management of company-sponsored medical and retirement plans.
- Partnered with ownership and leadership on compensation planning, performance evaluations, and promotion decisions.
- Managed all financial operations: accounts payable/receivable, bank reconciliations, quarterly and annual reporting, and profit/loss analysis.
- Continuously improved the recruitment process through feedback analysis and strategic adjustments.
Business manager
rogue farmer at quartz creek, llc.
merlin, Or
02.2020 - 06.2020
- Worked directly with owner to develop and implement accounting processes directly related to industry specific production.
- Generated Accounts Receivable invoices for all distributor sales.
- Responsible for weekly and monthly Accounts Payable to appropriate vendors.
- Processed weekly Payroll for all employees.
- Prepared financial reports by collecting, analyzing, and summarizing account information and trends.
- Completed and submitted monthly, quarterly and annual reports to both the State and Federal Government.
- Complied with state and local legal requirements by studying and staying up to date on such requirements; communicating and enforcing adherence to requirements and advising management on needed actions.
- Conducted daily, weekly and monthly assessments of operational and financial performance.
ACCOUNTING SPECIALIST
RV CONNECTION, INC
Lawton, Ok
09.2017 - 12.2019
- Collaborated directly with owner/operators to design and implement daily accounting processes and procedures, enhancing accuracy and efficiency.
- Prepared, maintained, and analyzed a variety of financial reports.
- Investigated and reconciled discrepancies, errors, and irregularities identified in financial records.
- Entered financial data using QuickBooks and spreadsheets, recorded transactions, and performed accuracy checks.
- Managed preparation and processing of all accounts payable checks across multiple accounts.
- Conducted monthly reconciliation of inventory for over 200 recreational vehicles.
asset and profit protection manager
sears holdings corporation
Lawton, Ok
03.2015 - 05.2017
- Charged with the protection of company assets and promoting an extensive safety and loss prevention awareness initiative.
- Increased the detection, investigation, interview and resolution of internal theft cases by 200% to LY.
- Increase backroom and return to vendor processes from an operational level by 22% to LY in order maximize profitability.
- Conducted daily, weekly and monthly assessments of operational performance that impact shortage control and actively worked with store leadership in the development and implementation of action plans to improve performance.
- Composed accurate and timely reports on property damage, theft, general liability and workers compensation claims. Ensure appropriate record keeping and retention of evidence by conducting periodic reviews.
Timeline
Sales Manager
Ulta Beauty
12.2023 - Current
Chief Administrative Officer
Sphere and Sundry, LLC
05.2021 - 04.2023
Business manager
rogue farmer at quartz creek, llc.
02.2020 - 06.2020
ACCOUNTING SPECIALIST
RV CONNECTION, INC
09.2017 - 12.2019
asset and profit protection manager
sears holdings corporation
03.2015 - 05.2017