Alana Edgecomb
Sapulpa,OK
Summary
Experienced with secure warehouse operations, timely order packing and crating, proficient in inbound and outbound operations and systems. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Demonstrates maintained safety standards with a coachable and positive attitude.
Overview
2027
2027
years of professional experience
Work History
Logistics Specialist
Oklahoma Air National Guard
Tulsa, OK
06.2021 - Current
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Assisted in loading and unloading shipments, ensuring timely processing of goods.
- Maintained a clean and safe work environment by adhering to safety protocols.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Collaborated with team members to streamline material handling processes.
- Communicates with LTL and freight companies to organize transportation of product.
Deputy Sheriff
Creek County Sheriff's Office
Sapulpa, OK
12.2017 - 08.2023
- Enforced laws and regulations to maintain public safety and order within jurisdiction.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Observed a jail population of 300+ inmates, and their activities to maintain order and safety.
Customer Service Representative
Alorica
Tulsa, OK
- Assisted customers with inquiries, providing timely and accurate information to enhance satisfaction.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
No Degree - Human And Health Performance
Tulsa Community College
Tulsa, OKSkills
- Packaging and labeling
- Heavy lifting
- Loading and unloading
- Warehouse operations
- Shipping and receiving
- Operating forklifts
- Documentation management
- Hazardous materials handling
- Multitasking and organization
- Transportation planning
- Problem-solving
- Customer service
- Microsoft Office
- Strong communication skills
- Efficient in fast paced environments
Timeline
Logistics Specialist
Oklahoma Air National Guard
06.2021 - Current
Deputy Sheriff
Creek County Sheriff's Office
12.2017 - 08.2023
Customer Service Representative
Alorica
No Degree - Human And Health Performance
Tulsa Community College