Alana Flores
San Antonio,TX
Summary
Dedicated Hospital Volunteer at Methodist Healthcare, adept in enhancing operational efficiency and patient satisfaction. Fluent in Spanish, I excel in organization and service orientation, significantly contributing to improved hospital processes. My role included managing supply restocking and assisting with patient care, showcasing my ability to blend hard and soft skills effectively.
Overview
1
1
year of professional experience
Work History
Summer Camp Counselor Volunteer
Hermann Sons Youth Life Camp
Comfort, TX
06.2024 - 07.2024
- Implemented safety protocols during activities to minimize risk of injury while maintaining an enjoyable atmosphere.
- Led groups of children safely through variety of camp activities.
- Demonstrated adaptability by adjusting activity plans based on changing weather conditions, availability of resources, or camper needs.
- Coordinated special events such as talent shows or themed days to provide memorable experiences for campers.
- Promoted a positive camp environment through clear communication, active listening, and conflict resolution techniques.
- Mentored individual campers by providing guidance and support in achieving personal goals throughout their time at camp.
- Supported the development of lifelong friendships by encouraging camaraderie and teamwork among campers.
- Led group sessions focused on team building, communication skills, and problem-solving for overall personal growth.
- Worked with children of varying age, interest, skill, and developmental levels.
- Supervised groups of children in log cabins for sleepaway camp.
Hospital Volunteer
Methodist Healthcare
San Antonio, TX
07.2023 - 07.2024
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare patient rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Served as Gift Shop cashier, payroll and regular sales.
- Pathfinder for incoming hospital visitors.
Education
William J. Brennan High School
San Antonio, TXSkills
- Positive Attitude
- Multilingual (Spanish)
- Helpful and Service-Oriented
- Organization
Accomplishments
200+ hours at the Hospital
Languages
Spanish
Native or Bilingual
German
Elementary
Timeline
Summer Camp Counselor Volunteer
Hermann Sons Youth Life Camp
06.2024 - 07.2024
Hospital Volunteer
Methodist Healthcare
07.2023 - 07.2024
William J. Brennan High School